Z490 Taichi 11th Gen problem

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   HI,
with the Z490 Taichi MoBo I could not manage to get a 11th Gen CPU running, the board did stop after some seconds with error code 00. Bios update to 1.90 and even beta 1.92 did not help. The 10th gen CPU worked fine, even after the BIOS Update.

I contacted ASRock Europe, and 2 days later a nice technician contacted me, after sending some more details (SN...), I could send the board to ASRock and got an new one as an exchange that was even tested from him with 11th gen CPU.

Great support! I would like other companies to handle thing this way.

Manu

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ManuBIG Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Feb 2022 Location: Germnay Status: Offline Points: 20	Post Options Post Reply Quote ManuBIG Report Post Thanks(0) Quote Reply Topic: Z490 Taichi 11th Gen problem Posted: 02 Feb 2022 at 12:38am
	HI, with the Z490 Taichi MoBo I could not manage to get a 11th Gen CPU running, the board did stop after some seconds with error code 00. Bios update to 1.90 and even beta 1.92 did not help. The 10th gen CPU worked fine, even after the BIOS Update. I contacted ASRock Europe, and 2 days later a nice technician contacted me, after sending some more details (SN...), I could send the board to ASRock and got an new one as an exchange that was even tested from him with 11th gen CPU. Great support! I would like other companies to handle thing this way. Manu

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22793	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 02 Feb 2022 at 4:35am
	Thanks for sharing ManuBIG, good luck with the replacement