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Date/time reset in BIOS every boot

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trudtilp View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trudtilp Quote  Post ReplyReply Direct Link To This Post Topic: Date/time reset in BIOS every boot
    Posted: 21 Feb 2022 at 2:38am
Hello,
I have an issue with date/time clock after the BIOS update of my PC's motherboard. An X570 Phantom Gaming-ITX/TB3

I updated from bios version 3.0 to 3.20 my PC's motherboard. After the update my system start until to the bios boot but the OS (Windows 11) can't be start.

I tried to downgrade to previously BIOS version (3.0) and after the downgrade the OS Windows started regulary again, but the date/time clock of the bios can't be mantain the correct set and at every switch on of the PC or reboot, BIOS clock is reset to 2017.
I tried to update the BIOS again to version 3.1 but the date/time issue still.
BIOS battery is Ok.

Someone had the same problem and found a solution?
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threadzipper1957 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Mar 2022 at 7:48pm
Please use the support form, this helps ASrock diagnosing the issue
https://event.asrock.com/tsd.asp?ln=en
When you use a gmail account, please check the spam folder for replies
When the issue can be reproduced, they can also work on a solution.
Kind Regards
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trudtilp View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trudtilp Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2022 at 1:33am
Thanks my friend,

I've already contacted the support by the form in the support area of the website.

I need to tell that the Asrock's support it's very wonderfull at the moment.

I want to tell you and all other people about my experience after the solution will been applied.
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