z790 Taichi CARRARA - BIOS vs 14th gen intel CPU

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   Subject: Assistance Needed with BIOS for Z790 Taichi Carrara to start with Intel 14th gen. ?��

Dear ASRock Community,

I hope this message finds you well. I recently purchased your Z790 Taichi Carrara motherboard and have been experiencing difficulties reaching your support team via email regarding a BIOS query.

I would greatly appreciate your assistance regarding a BIOS-related matter. Specifically, I am unsure whether I can install an Intel 13700k CPU into my new Z790 Carrara motherboard and if it will boot correctly.

If this CPU is not compatible, I am seeking guidance on what steps to take next. Do I need to purchase an older 13th generation CPU, or is there a possibility that you have considered this scenario without resorting to such unconventional measures?

Before purchasing this motherboard, I carefully reviewed your website, where it was stated that this series supports BIOS for the 14th generation Intel CPUs. However, upon inspecting the physical manual included in the package (Version vs.0b), I could not find confirmation of this.

I kindly request your assistance as I am unable to complete the setup of a computer valued at $3500 due to the potential lack of a properly updated BIOS on what is essentially a premium-grade motherboard. It's disheartening to encounter such a hurdle.

Your prompt attention and guidance on this matter would be greatly appreciated.

Thank you for your time and assistance.

Warm regards, pete

Edited by Xaltar - 23 Mar 2024 at 12:08am