X370 Gaming K4 High DPC Latency in Win10 |
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TooQik
Newbie Joined: 06 Apr 2017 Location: Australia Status: Offline Points: 104 |
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Posted: 23 Apr 2017 at 2:21pm |
Glad to hear it's working for you now.
Drivers can be frustrating at times. |
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pyre
Newbie Joined: 22 Apr 2017 Status: Offline Points: 6 |
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Sooooooo.
After some serious time spent on this, I have installed the driver included in windows 10 64bit (version 10.0.15063.0) and this one works It disables the Realtek panel in the taskbar...but who cares. I would say that the asrock site holds maybe older / win 8.1 driver? Maybe that is why it is not working? I am not sure. I did not test it fully yet, but it seems it is fixed now. I will update this thread if I have any news |
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pyre
Newbie Joined: 22 Apr 2017 Status: Offline Points: 6 |
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TooQik
Newbie Joined: 06 Apr 2017 Location: Australia Status: Offline Points: 104 |
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If the problem disappeared when you installed Ubuntu then the issue is definitely software related. Waseh beat me to it. Edited by TooQik - 23 Apr 2017 at 9:23am |
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Waseh
Newbie Joined: 23 Apr 2017 Status: Offline Points: 11 |
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So i just installed my system and i get the same problem with sound crackling (from my limited testing it seems to only be the front panel)
However uninstalling the realtek drivers and just using the default drivers windows installs fixes the problem. Clearly seems like a driver problem. |
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pyre
Newbie Joined: 22 Apr 2017 Status: Offline Points: 6 |
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using 0 usb (unplugged all) devices did not fix the problem.
Also, I tried Ubuntu Linux 17.04 and the sound was ok. I wrote to technical support AsRock...I want to confirm it not a SW problem before I send the board to RMA. We'll see. Edited by pyre - 23 Apr 2017 at 6:04am |
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pyre
Newbie Joined: 22 Apr 2017 Status: Offline Points: 6 |
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nope, but i have 2 monitors and each of those have speakers. One via hdmi the other via DP.
But I will try also unplugging usb devices. That might help to identify the problem if its usb related.
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clubfoot
Newbie Joined: 28 Mar 2016 Location: Canada Status: Offline Points: 246 |
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pyre
Newbie Joined: 22 Apr 2017 Status: Offline Points: 6 |
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I have checked memory by aida stress test before and now.
I have also run LatencyMon with 0 hard pagefaults. The cracking is still there and is reproducible. Any ideas for tests are welcome. _________________________________________________________________________________________________________ CONCLUSION _________________________________________________________________________________________________________ Your system appears to be suitable for handling real-time audio and other tasks without dropouts. LatencyMon has been analyzing your system for 0:04:09 (h:mm:ss) on all processors. _________________________________________________________________________________________________________ SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: DESKTOP-T0CJ3QG OS version: Windows 10 , 10.0, build: 15063 (x64) Hardware: ASRock, X370 Gaming K4 CPU: AuthenticAMD AMD Ryzen 7 1700 Eight-Core Processor Logical processors: 16 Processor groups: 1 RAM: 16336 MB total _________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed: 2994 MHz Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 548.184869 Average measured interrupt to process latency (µs): 5.185976 Highest measured interrupt to DPC latency (µs): 542.029330 Average measured interrupt to DPC latency (µs): 2.045506 _________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 363.106212 Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Highest reported total ISR routine time (%): 0.065870 Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Total time spent in ISRs (%) 0.069044 ISR count (execution time <250 µs): 111554 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-999 µs): 6 ISR count (execution time 1000-1999 µs): 0 ISR count (execution time 2000-3999 µs): 0 ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 373.587174 Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 378.92 , NVIDIA Corporation Highest reported total DPC routine time (%): 0.043644 Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 378.92 , NVIDIA Corporation Total time spent in DPCs (%) 0.110901 DPC count (execution time <250 µs): 1089120 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-999 µs): 69 DPC count (execution time 1000-1999 µs): 0 DPC count (execution time 2000-3999 µs): 0 DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. Process with highest pagefault count: none Total number of hard pagefaults 0 Hard pagefault count of hardest hit process: 0 Highest hard pagefault resolution time (µs): 0.0 Total time spent in hard pagefaults (%): 0.0 Number of processes hit: &nb |
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clubfoot
Newbie Joined: 28 Mar 2016 Location: Canada Status: Offline Points: 246 |
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That was my first thought too,...ram. However, without adjusting your system as per the recommendations from LM above and performing a memtest (TeachPowerUp has a nice windows version) it would be difficult to pin point, unless more users are experiencing the same issue. Click on the process tab and sort to look for clues.
Edited by clubfoot - 22 Apr 2017 at 4:04am |
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