ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Z270 Extreme 4 not recognizing Zotac GTX1060
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Z270 Extreme 4 not recognizing Zotac GTX1060

 Post Reply Post Reply
Author
Message
Ndubya94 View Drop Down
Newbie
Newbie


Joined: 14 Aug 2017
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote Ndubya94 Quote  Post ReplyReply Direct Link To This Post Topic: Z270 Extreme 4 not recognizing Zotac GTX1060
    Posted: 15 Aug 2017 at 12:11am
Hello All,

This is my first build, everything has ran relatively smooth up until the issue I am currently having with my graphics card. When I have the GTX1060 installed the system starts, fans run (including the fans on the graphics card), LED lights on mother board are on but, no signal to monitor (does not post or go to bios). When booting with the on-board graphics card, I am able to enter into the BIOS and install windows 10 etc. I have tried the below to no avail:

1. Trying both graphics card slots, monitor connected into MOBO HDMI port
2. Trying both graphics card slots, monitor connected to GPU HDMI port
3. Installing windows and updating all drivers, shutting down Computer, attempting 1 and 2 again from above
4. Resetting CMOS (using the guide set-forth in this forum), restarting computer trying 1 and 2 from above

**Note I have remembered to plug VGA cord from PSU into the GPU when doing all of the above testing

At this point I am not sure what to do. I do not have anything to test the graphics card on in order to determine if the GPU slots on MOBO are at fault or if I have a bad graphics card. The motherboard seems to be working ok when using the on-board card this is what I have been using in the interim. I am thinking of returning the graphics card but wanted any additional input as this is my first build. I tried to do some research but, I think I have exhausted all options that I encountered while looking. Below are the components to my build:

CPU- i7-7700K
Cooler - Corsair - H100 v2 Liquid CPU Cooler
MOBO - ASROCK z270M Extreme 4 Micro ATX LGA1151
Memory - G.Skill - Ripjaws 4 Series 16GB (2 x 8GB) DDR4-3000 Memory
Storage - Samsung - 960 EVO 500GB M.2-2280 Solid State Drive (OS installed here)
Samsung - 850 EVO-Series 250GB 2.5" Solid State Drive
Western Digital - Blue 2TB 3.5" 5400RPM Internal Hard Drive
Video Card - Zotac - GeForce GTX 1060 6GB 6GB AMP! Edition Video Card
PSU - EVGA - SuperNOVA G3 650W 80+ Gold Certified Fully-Modular ATX Power Supply

Any info would be great, thank you all!

Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8532
Post Options Post Options   Thanks (1) Thanks(1)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2017 at 11:24am

Dear Ndubya94,

 

Thank you for choosing ASRock.

 

Regarding your case, please follow the below steps to check if the motherboard can detect the graphic card or not.

1.       Use the onboard VGA and get into BIOS to set the primary graphics adapter to onboard.

2.       Press F10 to save the configuration, and reenter BIOS.

3.       Shutdown the system, and turn off the PSU power.

4.       Install the VGA card, monitor connected to onboard HDMI port.

5.       Turn on the system and get into BIOS to check the system browser if the PCIe slot can detect the VGA card. BIOS Path: Tool > System browser.

6.       Get into OS, check the device manager if the VGA card can be detect.

 

Thank you!

Yours truly,

ASRock TSD

Back to Top
Ndubya94 View Drop Down
Newbie
Newbie


Joined: 14 Aug 2017
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote Ndubya94 Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2017 at 9:10pm
Thank you.

After following the steps above, the MOBO and OS recognized the GPU. I updated the driver while using the onboard GPU, rebooted and switched to using the GTX1060 GPU. I rebooted again with HDMI plugged into the GTX GPU and it worked. Thank you very much!

Edited by Ndubya94 - 16 Aug 2017 at 9:10pm
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.172 seconds.