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Rgb header not working

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Wiic369 View Drop Down
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    Posted: 06 Feb 2018 at 6:36pm
Hi, my rgb header on my AB350M Pro4 isn't working. 
I can't control the color and it just stuck on white. 
I went into bios to see if i could turn the leds off, sadly that didn't work
Please help, Thanks.

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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 06 Feb 2018 at 6:55pm
Dear Wiic369,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please enter the BIOS setup and load BIOS default via [F9] key to verify.
 
2. Make sure the LED strip is installed in correct orientation.
 
3. Uninstall the RGB LED utility from control panel>program and reinstall it to verify.

4. If possible, please install the LED strip to other RGB systems to verify if the color is adjustable.
 
5. If possible, please install other LED strips to verify.


Thanks!

All the best,
ASRock TSD



Edited by ASRock_TSD - 06 Feb 2018 at 6:56pm
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