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G10 cannot obtain IP from modem

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Category: Media&User's Review
Forum Name: Networking Products
Forum Description: ASRock Networking Products
Printed Date: 05 Dec 2021 at 9:50am
Software Version: Web Wiz Forums 12.04 -

Topic: G10 cannot obtain IP from modem
Posted By: hsoto
Subject: G10 cannot obtain IP from modem
Date Posted: 05 Nov 2018 at 12:44am
" rel="nofollow - Hey there, 

I have a G10, just bought it a few months ago and it worked marvelous until 2 days ago. 
The router out of the blue at around 6pm turned solid yellow and wouldn't connect to internet. 
Checking with both my IPS, rebooting the router, factory resetting it and even requesting my ISP to change the public IP address  I have assigned to the router to see if it was a problem with the IP wouldn't make it work.

Whenever you log into the router's admin console ( it will request you to configure it. I go through DHCP (automatic config) but the error it throws is: Unable to obtain IP address from Modem. 
Anyone know what this issue might be about? 
Can't find anything anywhere about it. 

Posted By: joop1981
Date Posted: 11 Nov 2018 at 6:06am
" rel="nofollow - What is the version number of your firmware?
Should be 2.18
If you press the Advanced button, in Router Status screen does
Internet Port -> Connection Type show Dynamic or Static?
Do you save your changes and reboot?

Posted By: rakan
Date Posted: 25 Dec 2018 at 3:52pm
hi guys

i dont if find answer here but look the seem probleme

My router and modem were fine two days ago but I have now been told by Netgear that my modem is not recognizing my router's IP address. The only way I have internet is to have my computer connected directly to modem with ethernet cable. I cannot get internet through the router, so can't go to the website to check router. Any suggestions?



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