G10 cannot obtain IP from modem

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hey there, 
I have a G10, just bought it a few months ago and it worked marvelous until 2 days ago. 
The router out of the blue at around 6pm turned solid yellow and wouldn't connect to internet. 
Checking with both my IPS, rebooting the router, factory resetting it and even requesting my ISP to change the public IP address  I have assigned to the router to see if it was a problem with the IP wouldn't make it work.

Whenever you log into the router's admin console (192.168.1.1) it will request you to configure it. I go through DHCP (automatic config) but the error it throws is: Unable to obtain IP address from Modem. 
Anyone know what this issue might be about? 
Can't find anything anywhere about it. 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
hsoto Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Nov 2018 Location: Honduras Status: Offline Points: 3	Post Options Post Reply Quote hsoto Report Post Thanks(0) Quote Reply Topic: G10 cannot obtain IP from modem Posted: 05 Nov 2018 at 12:44am
	Hey there, I have a G10, just bought it a few months ago and it worked marvelous until 2 days ago. The router out of the blue at around 6pm turned solid yellow and wouldn't connect to internet. Checking with both my IPS, rebooting the router, factory resetting it and even requesting my ISP to change the public IP address I have assigned to the router to see if it was a problem with the IP wouldn't make it work. Whenever you log into the router's admin console (192.168.1.1) it will request you to configure it. I go through DHCP (automatic config) but the error it throws is: Unable to obtain IP address from Modem. Anyone know what this issue might be about? Can't find anything anywhere about it.

joop1981 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Oct 2017 Location: earth Status: Offline Points: 29	Post Options Post Reply Quote joop1981 Report Post Thanks(0) Quote Reply Posted: 11 Nov 2018 at 6:06am
	What is the version number of your firmware? Should be 2.18 If you press the Advanced button, in Router Status screen does Internet Port -> Connection Type show Dynamic or Static? Do you save your changes and reboot?

rakan Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Dec 2018 Location: london Status: Offline Points: 1	Post Options Post Reply Quote rakan Report Post Thanks(0) Quote Reply Posted: 25 Dec 2018 at 3:52pm
	hi guys i dont if find answer here but look the seem probleme My router and modem were fine two days ago but I have now been told by Netgear that my modem is not recognizing my router's IP address. The only way I have internet is to have my computer connected directly to modem with ethernet cable. I cannot get internet through the router, so can't go to the website to check router. Any suggestions? thankss
	DONNNN