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No audio other than and hdmi

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10946
Printed Date: 27 Jul 2025 at 5:43am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: No audio other than and hdmi
Posted By: Dongermon
Subject: No audio other than and hdmi
Date Posted: 23 Feb 2019 at 7:20am
Hello there

Recently I built a ryzen pc and no matter what I do I cannot get audio from the motherboard (rear jack or front panel) I only get audio through hdmi.
I've installed the realtek drivers from asrock multiple times and have reinstalled windows 10 multiple times too. I'd be extremely grateful if anybody can help me because I really don't have the budget to buy a decent sound card.


My pc


Mb: asrock x370 killer sli
Cpu: ryzen 5 1600x
Gpu: sapphire 590 nitro+
Ram: 16gb corsair vengeance 2666mhz ram





Replies:
Posted By: xhue
Date Posted: 23 Feb 2019 at 7:26am
First, you may want yo check if your BIOS options are not set for AC'97/legacy instead of HD Audio.

Then you can flash the lates BIOS (could be a beta too). Clear CMOS a few times for a good measure.

Check the mobo for blown audio caps, bending or short circuits (both to case and between vias & traces).

You may also want to try some LiveCD Linux distro, just to see if Linux can outpit the audio.


Posted By: Dongermon
Date Posted: 23 Feb 2019 at 7:30am
I've checked the bios for anything funky and everything's normal.

I'm on the latest bios and cleared cmos

There's no physical damage to any component on the mono

I'll check linux soon

Do you have any other ideas?


Posted By: Dongermon
Date Posted: 23 Feb 2019 at 9:34am
Linux doesn't produce any sound, could someone point me in the right direction


Posted By: xhue
Date Posted: 23 Feb 2019 at 4:09pm
Well, at this point it's pretty clear for me. I think you need a new mobo or an external sound card, because the on-board one is kaput. That or you have a bad audio cable/speakers/headset.



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