I-GPU enabled = shutdown issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10983
Printed Date: 05 Aug 2025 at 11:29am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: I-GPU enabled = shutdown issue
Posted By: JoostR
Subject: I-GPU enabled = shutdown issue
Date Posted: 28 Feb 2019 at 7:22am
Hi there,
So i am using an ASRock Z370 M-ITX motherboard and since i have 2 displayport monitors and my GPU has 1 displayport and my MB also 1 i tried using I-GPU so i could use my MB port for my second monitor. It works really well but when i enable it i can't shutdown my PC properly. The fans keep spinning and the IO switch led keeps burning. When i disable it its perfectly fine. Is there a solution for this so i can enable I-GPU and that my PC shutdown properly because it quite anoying to do hold the power button every time.
Kind Regards,
Joost.
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Replies:
Posted By: gedrifikna
Date Posted: 01 Mar 2019 at 8:59pm
Did you try creating seperate space as of now after the issue? I guess that might solve it.
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Sincerely,
Gedrifikna Smith
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Posted By: JoostR
Date Posted: 02 Mar 2019 at 2:13am
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What do you mean by that?
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Posted By: ASRock_TSD
Date Posted: 05 Mar 2019 at 10:32am
Dear JoostR,
Thank you for choosing ASRock.
Regarding your case, we provide some suggestion to try.
1. Update BIOS to the latest version.
2. Clear CMOS to load BIOS default.
3. Please remove the GPU and connect the monitor to onboard DP port to check if the symptom still there.
If still doesn't work, please provide your detail configuration for us to clarify.
Thank you!
Yours truly,
ASRock TSD
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