Request help on Extreme4 z390 board with memory XM
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=12902
Printed Date: 04 Aug 2025 at 5:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Request help on Extreme4 z390 board with memory XM
Posted By: bartrap
Subject: Request help on Extreme4 z390 board with memory XM
Date Posted: 17 Nov 2019 at 5:16am
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Hi All! I hope someone is willing to help me with the following; Problem: new memory (gskill ripjaws F4-3200C16Q-64GVK DDR4-3200 16GBx4 CL16-18-18-38) only runs at 2133mhz instead of 3200Mhz when XMPprofile is selected in bios. I upgraded from 16gb fast g.skill (F4-3600C15D-16GTZ 2x8GB)) to the above slower but bigger set. The faster 16GB set, when XMP was selected in the bios, took the proper settings and performed at 3600Mhz. I have removed the onboard battery to reset the cmos. I am working on bios version 4.20 with a i7 at 3.6Ghz. Nothing overclocked. Who is willing to help me a hand ? The memory installed is in the memory QVL list of asrock. Regards from Holland, Bart  |
Replies:
Posted By: bartrap
Date Posted: 17 Nov 2019 at 6:40pm
| Hi is there anyone able to help me please? |
Posted By: CopyThat
Date Posted: 19 Nov 2019 at 2:08am
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I have the same MB and memory and it is running at 3400. Have you set XMP to XMP2 in the BIOS? |
Posted By: ASRock_TSD
Date Posted: 19 Nov 2019 at 11:28am
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Dear Bartrap, Thank you for choosing ASRock. Regarding your case, we provide some suggestion to try. 1. Reinstall the memory. 2. Install one stick memory at each slot to try. 3. Install each stick at B2 slot to check if all four DIMMs can work at 3200 as well. Thank you! Yours truly, ASRock TSD |