Fatal1ty X399 - Creative Sound Blaster 3 issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13302
Printed Date: 08 Aug 2025 at 1:15am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Fatal1ty X399 - Creative Sound Blaster 3 issue
Posted By: nima
Subject: Fatal1ty X399 - Creative Sound Blaster 3 issue
Date Posted: 31 Dec 2019 at 11:29am
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Hi Thank you for adding the latest Realtek Audio Driver for Fatal1ty X399 ( after a long time ! ) Problem After upgrading to latest realtek driver which is essential for latest version of Windows 10 the Creative Sound Blaster Cinema 3 stopped working .. ( Realtek high definition audio driver ver:8825.1_UAD_WHQL_SBC5_2.0.0.40_2019_1106_113206 ) Sound Blaster Cinema 3 gives this error : There is no supported audio device available ! Sound Blaster Cinema 3 driver for this motherboard is very outdated .. it belongs to 2016 .. could you please release new Sound Blaster driver compatible with new 2019/11 Realtek driver ? Thanks !! Driver Page : https://www.asrock.com/mb/AMD/Fatal1ty%20X399%20Professional%20Gaming/index.asp#Download |
Replies:
Posted By: gizmic
Date Posted: 31 Dec 2019 at 12:00pm
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youre so confused... your motherboard has realtek drivers because thats the onboard audio solution and sound blaster cinema 3 is the software of "creative" sound cards you need to find a way to install your sound card drivers and asrock/realtek cannot provide that for you go to creative.com but since they are known for bad drivers you may have to install modded ones ------------- 
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Posted By: nima
Date Posted: 31 Dec 2019 at 2:34pm
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What are you talking about ?! This motherboard has 7.1 CH HD Audio (Realtek ALC1220 Audio Codec) that Supports Creative Sound Blaster??Cinema Creative Sound Blaster??Cinema 3 works with 2016 Realtek driver because license files included inside the 2016 realtek driver package but it doesn't work with 2019 realtek driver because it misses Creative license files I bought this motherboard just for Creative Sound Blaster Cinema 3 ! otherwise I was buying a cheaper motherboard and a creative sound card |
Posted By: gizmic
Date Posted: 31 Dec 2019 at 3:14pm
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lol sorry my bad but it doesnt change the fact its a creative problem and they have bad drivers plus windows store has taken over realtek drivers so your only solution would be something like disabling auto install updates on audio -------------
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Posted By: nima
Date Posted: 01 Jan 2020 at 9:42am
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I ended up buying an EVGA Nu PCI-E Audio Card ... Disabled the onboard Audio .. I wonder why ASRock teamed up with Creative to buy their buggy software .. |