ASRock APP Shop No Longer Starts
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=13386
Printed Date: 03 Aug 2025 at 2:48pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock APP Shop No Longer Starts
Posted By: LogicalSpock
Subject: ASRock APP Shop No Longer Starts
Date Posted: 08 Jan 2020 at 5:15am
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Hello. I haven't run the APP Shop program to check for updates in quite a while. Today I tried to run it and nothing happens. I get the User Account Control question to allow the program to run, and when select "YES", nothing happens. Same result running as administrator. Same result if I remove it then reinstall it (the current 1.0.41 version from this site). Z720 Extreme4 Windows 10 64 bit (up-to-date) |
Replies:
Posted By: ASRock_TSD
Date Posted: 14 Jan 2020 at 4:00pm
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Dear LogicalSpock, Thank you for posting your question to ASRock forum. Regarding your question, could you kindly check the Win10 version for your system? Is it 1903,1909, etc? With thanks, ASRock TSD |
Posted By: komsomolec
Date Posted: 02 May 2020 at 1:42am
Hi! It's really unbeleviable for me that official ASRock support can't check how their own app works. 1. Check the logs (Type %ProgramData%\ASRock in Explorer's address bar, enter 902... subfolder, open AsrAPPShop.log) 2. 99% you'll find the followinf string:
To recognize model and fetch neccessary info AppShop requires from "http://www.asrockchina.com.cn/downloadsite/setup/Browser.xml" Browser.xml file. If you open it, you'll reveal that your motherboard model is absent there.
Why has ASRock removed Z720 Extreme4 and my Z68 Fatal1ty Gen3 from Browser.xml??? |
LogicalSpock wrote: