AMD Motherboards - M.2 SSD does not work

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M.2 SSD does not work

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14584
Printed Date: 04 Dec 2024 at 1:15am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: M.2 SSD does not work

Posted By: Blackthunder
Subject: M.2 SSD does not work
Date Posted: 05 Jun 2020 at 11:49am

Hi All,

I have a SAMSUNG 950 PRO 256GB M.2 SSD. When I turn on the computer, it is not always detected in the BIOS page.
But if the SSD is detected well, it can boot into Win10 without any error.
So the problem is sometimes happened. What was most likely the problem with this B450M Pro4 motherboard and SSD?

Replies:

Posted By: ASRock_TSD
Date Posted: 05 Jun 2020 at 12:03pm

Dear Blackthunder,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please enter BIOS setup and load BIOS default setting via [F9] key.
2. Power off the system and then unplug the power cord of the PSU. Reinstall the M.2 SSD when system is off and then power on the system.
3. If possible, please reinstall a clean Windows 10 OS on the SSD to verify if the problem is caused by storage data.
4. If possible, please install another M.2 SSD.

Thanks!

All the best,
ASRock TSD