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M.2 SSD does not work

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Blackthunder View Drop Down
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    Posted: 05 Jun 2020 at 11:49am
Hi All,

I have a SAMSUNG 950 PRO 256GB M.2 SSD. When I turn on the computer, it is not always detected in the BIOS page.
But if the SSD is detected well, it can boot into Win10 without any error.
So the problem is sometimes happened. What was most likely the problem with this B450M Pro4 motherboard and SSD?
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jun 2020 at 12:03pm
Dear Blackthunder,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please enter BIOS setup and load BIOS default setting via [F9] key.
2. Power off the system and then unplug the power cord of the PSU. Reinstall the M.2 SSD when system is off and then power on the system.
3. If possible, please reinstall a clean Windows 10 OS on the SSD to verify if the problem is caused by storage data.
4. If possible, please install another M.2 SSD.


Thanks!

All the best,
ASRock TSD
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