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Thunderbolt 3 aic r2.0 unreliable on X570 Taichi

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17221
Printed Date: 09 Aug 2025 at 7:18am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Thunderbolt 3 aic r2.0 unreliable on X570 Taichi
Posted By: NickMDal
Subject: Thunderbolt 3 aic r2.0 unreliable on X570 Taichi
Date Posted: 12 Nov 2020 at 9:24am
I thought this MB was designed to accommodate this TB card. It took a couple of days to get the card to be recognized. Got the 2 attached drives working normally. Not a lot of help in the card instructions.

Now on first reboot, the TB Software utility lists the 2 drives attached, but Win10 does no longer lists either. Is this an OS issue?

Using most recent MB bios and TB card driver.



Replies:
Posted By: NickMDal
Date Posted: 12 Nov 2020 at 1:45pm
Switched drive cable ports in TB3 and the drives appeared! Hope they stay


Posted By: NickMDal
Date Posted: 13 Nov 2020 at 6:38am
Of course not. One reboot and they are all gone again. I guess this is why everyone is buying Asus and Gigabyte cards.


Posted By: dbloom
Date Posted: 28 Nov 2020 at 12:09pm
I won't be buying Asrock again. Nothing but horror stories re: tb3.


Posted By: NickMDal
Date Posted: 04 Dec 2020 at 6:00am
Is this a user to user board only? I'm really tired of having to swap TB devices every time I reboot just to get them recognized. Does Asrock support (if there is such a thing) help here?


Posted By: NickMDal
Date Posted: 22 Feb 2021 at 10:54am
Is this not the world's worst company? They sell half reliable hardware and ignore their customers. My TB3 drives still do not connect.

How do you say in Chinese? We no give a SH**



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