Intel Motherboards - EPC621D8A - no Ethernet connection

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EPC621D8A - no Ethernet connection

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18884
Printed Date: 09 Nov 2024 at 6:38am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: EPC621D8A - no Ethernet connection

Posted By: bitsandbytes
Subject: EPC621D8A - no Ethernet connection
Date Posted: 19 May 2021 at 5:41am

We have a new EPC621D8A mb setup loaded with windows server 2019.. fully updated with current drivers...
However.. the Ethernet ports will not detect when any ethernet cables are plugged in ...
The connection to the management port works fine.. we are able to log into the web interface and do whatever.. but .. plugging into the ethernet ports is a no go ... any ideas ??

FYI .. we also loaded up a version of Mint Linux with the same results.. I am thinking the board nics are doa but would like some sort of confirmation...