MY PC GOES OFF WHEN I USE MY RAM DUAL CHANNEL
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=32446
Printed Date: 24 Jul 2025 at 11:12pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: MY PC GOES OFF WHEN I USE MY RAM DUAL CHANNEL
Posted By: Zekotha
Subject: MY PC GOES OFF WHEN I USE MY RAM DUAL CHANNEL
Date Posted: 10 Mar 2024 at 8:10pm
My system is
ASRock B450M HDV 4.0
8x2 DDR4 RAM.
Ryzen 5 5600.
600W High Power PSU.
MSI 4060 Ti.
Brands and models of RAM are as follows:
XPG Gammix D10 AX4U32008G16A-SR10 8GB (1x8GB) DDR4 3200MHz CL16.
Neo Forza nmUD480E82-3200DB11 8 GB DDR4 3200 MHz CL16 RAM.
The chip manufacturers of both RAMs are Hynix.
There are 2 RAM slots on the motherboard. When I tried both RAM and 2 slots separately, they work without any problems at 3000 MHz with XMP turned on. However, when I try it in Dual channel, even if I swap the RAMs with each other and reduce the MHz to 2133, when I open a heavy game, the computer shuts down within 5 minutes without any warning and the power is cut off immediatly. What can I do about this?
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Replies:
Posted By: eccential
Date Posted: 11 Mar 2024 at 6:54pm
Based on limited information, I suspect the power supply.
I know 600W should be enough for R5-5600 + 4060Ti, but is it a legit rating? What brand? How old?
Can you try single DIMM, but run full load (Prime95 + Furmark) and see if it dies the same way? If it does, the power supply becomes even more suspect.
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