ddr4 memory help on z170 pro 4
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=3693
Printed Date: 18 Oct 2024 at 11:01am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ddr4 memory help on z170 pro 4
Posted By: rjd66
Subject: ddr4 memory help on z170 pro 4
Date Posted: 30 Oct 2016 at 11:30pm
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Hello, I recently bought a Intel Z170 Pro 4 motherboard and I am having a memory problem. I have two sticks of Ballistix Sport LT 8GB Kit (4GBx2) DDR4 2400 MT/s (PC4-19200). I am having serious problems when I try to run the memory at 2400 but am having no problems running it at 2133. When I run it at 2400 half the time my monitor will not boot up and when it does I get an error from the board saying there was a start up problem and windows 10 also has a start up error. But when I run it at 2133 it starts up fine with no problem errors from the board or windows 10. I have run Memtest86 and have had no errors on the memory. I am also updated to the latest Bios(7.0) I think it is. This board is meant to be able to run memory much higher than this so I am unsure what the problem could be. If anyone else has had this problem and knows a fix it would help me a lot please, Thank you for your time, Robert Edit: I am also running a I3 6100 in the board
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Replies:
Posted By: J Z
Date Posted: 30 Oct 2016 at 11:42pm
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" rel="nofollow - Hi, XMP is activated ? DDR4 in Slot DDR4_A2 and DDR4_B2 ? ------------- Kind Regards, JZ https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware https://www.facebook.com/asrock.de |
Posted By: rjd66
Date Posted: 30 Oct 2016 at 11:49pm
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The memory are in slots 1,3 and I have also tested them in slots 2,4 with the same problems. I am new to this so the whole XPM thing has me confused but I have done nothing with that everything is set to Auto in the bios concerning the memory.
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Posted By: J Z
Date Posted: 30 Oct 2016 at 11:59pm
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Please "Load XMP Setting" set to "XMP 2.0 Profile 1" ------------- Kind Regards, JZ https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware https://www.facebook.com/asrock.de |
Posted By: rjd66
Date Posted: 31 Oct 2016 at 12:03am
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Okay I will try that now. |
Posted By: parsec
Date Posted: 31 Oct 2016 at 12:05am
It's simple using the XMP profile. In the DRAM Configuration screen, find the Load XMP Setting option. It will be set to Auto by default. Click on it and you should see an entry for an XMP profile. Select that option, and then just click Save and Exit in the Exit screen. Your Crucial Ballistics Sport memory should work fine in your board at 2400. Slots 1 and 3 are the slots you should be using. If after selecting the XMP profile you still have a problem, go back into the UEFI/BIOS. In the Exit screen click on the Load UEFI Defaults option. That will reset every option to its default value, which will clear anything you might have set that affected your memory. If you use any non-default UEFI settings, like PCI Express for the video source, reset those options. Then select the XMP profile setting again, and Save and Exit. Let us know what happens. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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rjd66 wrote:Posted By: rjd666
Date Posted: 31 Oct 2016 at 12:32am
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Okay I went into the bios and changed the XMP and saved and restarted my system. My system is still getting the same errors and I had to start my system about 20 times to get it to turn on the monitor. I am going to try some of the other things in the last post to see if I can get it to work. Same person btw I had to make a new account because I messed up my original login details lol
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Posted By: rjd666
Date Posted: 31 Oct 2016 at 12:53am
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Okay I tried everything and it did not fix the problems. Last time had me scared I did not think the system was going to start the monitor again. I guess I am stuck at 2133 as it is having no problem,bought a Z170 for the higher memory clock speeds but guess that is messed up or something. Thanks for all the help
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Posted By: J Z
Date Posted: 31 Oct 2016 at 1:13am
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" rel="nofollow - Non-K or K CPU ? Memory faulty ? ------------- Kind Regards, JZ https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware https://www.facebook.com/asrock.de |
Posted By: rjd666
Date Posted: 31 Oct 2016 at 1:21am
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The I3 6100 is non K I have tested memory overnight with Memtest86 with no errors But who knows may be a memory error anyway but I have no funds to get anymore and have no other ddr4 to test with.
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Posted By: parsec
Date Posted: 31 Oct 2016 at 3:57am
You should not need to restart that many times at all, the PC should restart by itself. Also, the Boot Failure Guard feature should put you back into the UEFI automatically after the number of restarts it is set to try, The default value is three. Unless you have it disabled. While the actual difference between memory speeds of 2133 and 2400 are very little regarding performance, I can understand why you want to use your memory at 2400. I've used several models of similar DDR4 Crucial memory, it should work easily for you at 2400. That is not an extreme memory speed. You said you were using the new 7.00 UEFI version. That is really for use with the new, upcoming Kaby Lake processors, which you of course don't have. So my suggestion to you is to change to an earlier UEFI version, the 3.70 version. You aren't losing anything not using the 7.00 UEFI. These new versions may not be optimal for memory function yet on some boards. Please use the Instant Flash method to change to 3.70, that is the safest method to use. But this is optional, and up to you. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
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Posted By: wardog
Date Posted: 31 Oct 2016 at 5:37am
" rel="nofollow -
non-K Overclocking ? To the other users here. JZ and parsec, doesn't/won' settingt XMP usually set/affect CPU related BIOS settings above the 2133 his i3-6100 can use? |
Posted By: rjd666
Date Posted: 31 Oct 2016 at 5:59am
My board came with the 3.7 bios on it and the problem was still there that is why I decided to upgrade the bios
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Posted By: rjd666
Date Posted: 31 Oct 2016 at 6:01am
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" rel="nofollow - I am wondering if a stock I3 6100 can even use more than ddr4 2133, maybe it can not and that is causing the problem. But I have seen YouTube videos of games ran with higher than 2133 with a I3 6100. I wonder if I sky OC a bit if it would work then???
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Posted By: rjd666
Date Posted: 15 Nov 2016 at 4:51am
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Okay I seem to have fixed the problem and just wanted to post here in case someone else is having the same problem as me and want to know what I used to fix it. I found another post here with someone else having memory problems and they had some good advice as to how to fix it. I enabled the XMP settings in my bios and changed VCCIO to 1.10, and changed VCCSA to 1.15. I have not tested this with gaming yet buy it stopped the non booting problems and my system is running stable with no errors from the bios or windows 10. Hope this helps someone because if you have Crucial memory and try to get help on their official forums you might as well know you are stuck working out the problem on your own as I got no answers there as it was NOT an Asrock board issue but a voltage issue due to their ram.
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Posted By: Xaltar
Date Posted: 15 Nov 2016 at 6:12am
Thanks for the update rjd666, enjoy your build  ------------- 
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