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Problem with Z97 Anniversary + i5-4690 (boot loop)

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=467
Printed Date: 07 May 2024 at 3:36pm
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Topic: Problem with Z97 Anniversary + i5-4690 (boot loop)
Posted By: ildrugo
Subject: Problem with Z97 Anniversary + i5-4690 (boot loop)
Date Posted: 24 Jul 2015 at 1:42am
Hi, I'm building a new pc with Z97 Anniversary + i5-4690, but at power the fans run for a few seconds and restart boot on a infinite loop, some time after the first beep, some time first.

At this point I disassembled the pc and tried the following test only with motherboard + ram + psu + cpu :

Z97 Anniversary + {i5-4690,i5-4670k (I have no other cpu 1150)} + { only one stick of ddr3 working well in other pc } + { Psu corsair CX750, other working psu 800w (other pc)}.

No change, after 2-3 second system reboot and this does not occur when:
with no ram installed mb work normal,
three beeps repeated being turned on, no reboot
with only one module ram
in the fourth slot, system no boot (no beep) but it stay powered.

This problem
looks like http://www.tomshardware.co.uk/answers/id-2295705/built-desktop-boot-asrock-z97-4790k.html" rel="nofollow - http://www.tomshardware.co.uk/answers/id-2295705/built-desktop-boot-asrock-z97-4790k.html and mb bios is labeled 1.10 but the specifications on site is clear:
(Cpu and bios compatibility for my mb)
1150Core i5i5-4690 (C0)Haswell-R3.5GHz6MB84WAll

any suggestions? Cry

P.s.
Of course I would have tried to update bios... if I could access it.



Replies:
Posted By: odiebugs
Date Posted: 24 Jul 2015 at 1:50am
Welcome to the board. 

Can you post the exact model number of the RAM, and was this a KIT ?

Have you tried to reset the CPU checking for any bent pins.

What are you using for IGPU port,  HDMI, have you made sure monitor is set to HDMI and not DVI.


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asrocking


Posted By: ildrugo
Date Posted: 24 Jul 2015 at 1:55am
Originally posted by odiebugs odiebugs wrote:

Welcome to the board. 

Can you post the exact model number of the RAM, and was this a KIT ?


https://www.amazon.it/gp/product/B004CRSM4I/ref=oh_aui_detailpage_o07_s01?ie=UTF8&psc=1" rel="nofollow - Corsair CMZ8GX3M2A1600C9 Vengeance Dual Channel DDR3 Memory Kit, 1600MHz, 9-9-9-24, 1.5V, DIMM, 240-pin, 2 pezzi x 4GB

Corsair VS2GB1333D3 ( one module for test )
Kingstone  KVR1333D3N9/4G ( one module for test )

Edit:
I have changed cpu with my 4670k, no problem with my pc.
Vga is not connected, restart occurs before vga init.


Posted By: odiebugs
Date Posted: 24 Jul 2015 at 2:02am
I would very carefully reset the CPU, making absolutely sure it's seated right and checking for bent pins.

The Kingston memory is listed as a QVL, and should work, try again in A1, and then B1,  also making sure monitor is set to HDMI. 

Post back what happens.


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asrocking


Posted By: odiebugs
Date Posted: 24 Jul 2015 at 2:05am
Originally posted by ildrugo ildrugo wrote:

Originally posted by odiebugs odiebugs wrote:

Welcome to the board. 

Can you post the exact model number of the RAM, and was this a KIT ?


https://www.amazon.it/gp/product/B004CRSM4I/ref=oh_aui_detailpage_o07_s01?ie=UTF8&psc=1" rel="nofollow - Corsair CMZ8GX3M2A1600C9 Vengeance Dual Channel DDR3 Memory Kit, 1600MHz, 9-9-9-24, 1.5V, DIMM, 240-pin, 2 pezzi x 4GB

Corsair VS2GB1333D3 ( one module for test )
Kingstone  KVR1333D3N9/4G ( one module for test )

Edit:
I have changed cpu with my 4670k, no problem with my pc.
Vga is not connected, restart occurs before vga init.

What do you mean no problem with 4670 ? Ae you saying you can acess the UEFI with this CPU, if so you should flash the BIOS to 1.50

The corsair is not listed and might cause a problem.


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asrocking


Posted By: ildrugo
Date Posted: 24 Jul 2015 at 2:13am
Originally posted by odiebugs odiebugs wrote:

What do you mean no problem with 4670 ?

This cpu work well on my pc, It does not work on Z97 anniversary, new pc.


Posted By: ildrugo
Date Posted: 24 Jul 2015 at 2:16am
Originally posted by odiebugs odiebugs wrote:

The Kingston memory is listed as a QVL, and should work, try again in A1, and then B1...


I have tested this and the problem remains.


Posted By: odiebugs
Date Posted: 24 Jul 2015 at 2:22am
Originally posted by ildrugo ildrugo wrote:

Originally posted by odiebugs odiebugs wrote:

What do you mean no problem with 4670 ?

This cpu work well on my pc, It does not work on Z97 anniversary, new pc.

So you have two 1150 boards and two 1150 CPU.  

Have you put the 4670 into the new Z97 anniversary and tried it. 

Do both not work on new board.

Have you tried to clear CMOS on the board and removed the battery after you removed the power from it by unplugging the PSU and hitting the power button until fans spin.

Also have you removed all header wires like LED to case except for power button.


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asrocking


Posted By: ildrugo
Date Posted: 24 Jul 2015 at 2:35am
Originally posted by odiebugs odiebugs wrote:

Have you tried to clear CMOS on the board and removed the battery after you removed the power from it by unplugging the PSU and hitting the power button until fans spin.

Also have you removed all header wires like LED to case except for power button.


Yes, I tried this reading that the problem could depend on the bios; nothing has changed. Ouch


Posted By: odiebugs
Date Posted: 24 Jul 2015 at 2:44am
The PSU is haswell cert, the Kingston is QVL,  CPU added from first BIOS. 

So they work ( all hardware ) in a different system but not the new Z97 A. 

Return it if you can to place of purchase, if not try to RMA the board. 

Look at the top Rt of this site and you see support, this will take you too RMA.

Maybe I missed something, see if you can wait a day, and maybe one of the mods see's what I missed.

Sorry couldn't help any better and hope you get it solved quickly.


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asrocking


Posted By: ildrugo
Date Posted: 24 Jul 2015 at 2:55am
Originally posted by odiebugs odiebugs wrote:

Sorry...


Sorry!!?  Thank for your time, I believe... Smile


Posted By: odiebugs
Date Posted: 24 Jul 2015 at 3:04am
Originally posted by odiebugs odiebugs wrote:

The PSU is haswell cert, the Kingston is QVL,  CPU added from first BIOS. 

So they work ( all hardware ) in a different system but not the new Z97 A. 

Return it if you can to place of purchase, if not try to RMA the board. 

Look at the top Rt of this site and you see support, this will take you too RMA.

Maybe I missed something, see if you can wait a day, and maybe one of the mods see's what I missed.

Sorry couldn't help any better and hope you get it solved quickly.

I wrote this, not just the word sorry.


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asrocking



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