X370 TAICHI $ GSKILL
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=4853
Printed Date: 28 Apr 2024 at 8:14am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 TAICHI $ GSKILL
Posted By: Sensai
Subject: X370 TAICHI $ GSKILL
Date Posted: 15 Apr 2017 at 12:34pm
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" rel="nofollow - So I got this cool motherboard... x370 taichi... and picked out some fine ram gskil trident F4-3200C14D-16GTZ I do my thing get it running and smooth sailing with the am4 1700 cpu, but then I notice something... the ram is running at... 2133 and latency 15... If i try to set it manually it does a fancy little reboot dance half a dozen times and pops back to defaults. I have tried one stick in A1 and then 2 sticks in A2/B2 same results 2133 speed. Is this a bios update? Maybe bad ram, or maybe bad motherboard? I need to find out soon cause my 30 day return on ram is in 2 weeks. |
Replies:
Posted By: Sensai
Date Posted: 15 Apr 2017 at 12:45pm
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" rel="nofollow - Just a thought... if memory serves this motherboard defaults to 2133 when it has all ram slots full... I wonder if this is the issue ?
EDIT I wonder if the issue is the board thinks the slots are full.
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Posted By: Xaltar
Date Posted: 15 Apr 2017 at 1:07pm
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" rel="nofollow - Have a look at this thread: http://forum.asrock.com/forum_posts.asp?TID=4565&title=am4-ryzen-specific-memory-and-tips (copy paste link) Ryzen is very picky about what RAM you use with it and even more picky when it comes to getting higher frequencies. ------------- 
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Posted By: Sensai
Date Posted: 15 Apr 2017 at 1:17pm
| " rel="nofollow - Awesome information Thanks... So are you telling me I gotta buy new ram? Or is it the mother board that isn't playing nice? Is there an update in the bios that can fix this... or am I just S.O.L. |
Posted By: datonyb
Date Posted: 15 Apr 2017 at 8:57pm
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to be honest your choice in ram is about the best you could have made for ryzen and im surprised its not playing ball ok lets try and get it running bios version 2 > enter xmp and set that to 3200 profile now manually go down and change timings to 16/16/16/35 go further down page set soc to fixed then set soc volts to 1.0v (just enter 1.0 hit enter and it sets it too 1.0000) now change soc llc to level 2 hit enter save and exit wait the usual 30 secs for the board to think about the changes before it starts to flash lights and boot hit del key and enter bios again ,dont do anything just save and exit reboot into windows and check its timings in cpuz it should show 1600mhtz and timings of 16/16/16/35 now if you got this far (which i really think it should with that ram) now try slowly manually changing the timings start with 14/16/16/35 then 14/14/16/35 etc etc remember to boot each time you change each single setting ryzen at present is like a young child they need small steps to train them to behave  ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Sensai
Date Posted: 16 Apr 2017 at 11:36am
| Thanks datonyb ... I will try this when I get home... and post the results. |
Posted By: Sensai
Date Posted: 16 Apr 2017 at 2:26pm
| Alright i followed the instructions to no avail. This ram is not playing ball at all :( |
Posted By: datonyb
Date Posted: 16 Apr 2017 at 8:08pm
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this has surprised me to say the least we have the same boards and for all purpose the same ram mine is 15/15/15/35 but it is identical apart from the xmp settings entered by gskill as a slightly lower binned samsung b die than yours 14/14/14. ok plan b may i suggest trying the same as mine 3200 16 15 15 35 soc volts 1.0v llc level 2 have you tried playing with the ram WHILE the cpu is in default stock settings ,this may help to establish what is going wrong it also appears to coming out in later reviews that the actual ryzen cpu can have an effect on max ram speeds (but certainly not forcing 2133) some reviewers have had indentical ryzen 5's stick on 2993 where other cpu same settings hits 3200 ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Peter13779
Date Posted: 16 Apr 2017 at 8:45pm
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I am runnig F4-3200C15D-32GVK G.SKILL 2x16GB on my Taichi. They are sold as 15-15-15-35 @ 1.35 More than 17-17-17-17-35 @3200 is not working with my 1700x @ stock. (v1.375 and vSOC 1.05) This is not bad at all but i expect better timings with newer BIOS versions! |
Posted By: Sensai
Date Posted: 17 Apr 2017 at 12:01am
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" rel="nofollow - Well I just did an experiment and did manual setting of ram to what the board wants to set to defaulf. 2133 15 15 15 36 Guess what it did? The same fancy reboot dance half a dozen times and then went to default. Is this a bad motherboard? It just won't let me set ram to manual settings at all! *sigh* |
Posted By: Xaltar
Date Posted: 17 Apr 2017 at 12:35am
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" rel="nofollow - What BIOS version are you on? -------------
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Posted By: Sensai
Date Posted: 17 Apr 2017 at 12:39am
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BIOS 2.0 |
Posted By: datonyb
Date Posted: 17 Apr 2017 at 6:43am
you have done well to get 3200 on 16gb sticks ! you have done very well indeed  in fact your the first person who i have read to get it to 3200 on 16gb sticks ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Peter13779 wrote:Posted By: datonyb
Date Posted: 17 Apr 2017 at 6:49am
im very baffled ok last thought try totally clearing cmos use the jumper on motherboard (this procedure is in the manual) reboot ,wait the silly scarey extra long 30 seconds then enter bios now just click the xmp 3200 profile save and exit hit del when its booting and go back into bios see what it says and save /exit hopefully this may work  im amazed your having this much trouble with the top tip set of ram to match with ryzen ! at worst id expect trouble getting over 2993 or the lowest timings of 14/14/14/ but to be stuck at 2133 with this ram is really insane (i done hours and hours of research before ordering my gskill b dies ,just to make sure it would be easy ) ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Sensai
Date Posted: 17 Apr 2017 at 7:15am
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" rel="nofollow - I did a lot of research too. I got this cause I know the same ram of 2x16 gig sticks work... I didnt want to pay almost 700 $ Canadian, so i got 2x8 thinking it should be the same... tells you what I know lol I will do a cmos reset when I get home from work tonight. Should I pull the battery out too, or just run the jumper set ?
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Posted By: Sensai
Date Posted: 17 Apr 2017 at 2:36pm
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O.K. BIOS reset, and made an attempt at 2400.. again reset to default. I then tried not using xmp and just set the values. same result. LOL my ram is too fast for the ryzen 1700 processor. I will say this though... when I attempted it without xmp... and logged into windows 10... i loaded cpu-z I watched it drop to 1066 as cpu-z reports... also when I watch cpu-z the frequency kicks up now and again then drops again. Strange days indeed. |
Posted By: datonyb
Date Posted: 17 Apr 2017 at 6:34pm
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" rel="nofollow - wow this ram issue is getting to be a pain mate would you consider trying the same methods but with bios version 1.6 ? when i first had the taichi after loading win10 i flashed to this version and it ran my gskill b dies at 3200 xmp without issue the difference in bios from what i noticed was ability to use 25mhz steps for cpu and an extra un-needed voltage section for the cpu (that made three of them all to do same job) other than two mentioned above i noticed no difference from v1.6 to v2.0 the only other thing i can think of is some bug in the cpu or the ram codes both of which i doubt but hey were running out of ideas here (it just simply dosnt make any sense to have such an extreme issue with the single sided b dies ) to recap you are using slots a2 and b2 (the far right and 2nd in from cpu socket) and all settings when testing ram are set to default apart from any dram settings that need changing ? ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: parsec
Date Posted: 17 Apr 2017 at 11:36pm
I'm sorry, but why would you say his memory, G.SKILL F4-3200C14D-16GTZ, is a good choice for a Ryzen system? Let's check the G.SKILL page for this memory, and look at the QVL tab: http://gskill.com/en/product/f4-3200c14d-16gtz" rel="nofollow - http://gskill.com/en/product/f4-3200c14d-16gtz All it shows is Intel Z170 and Z270 boards, for every board manufacture. Not one Ryzen board is included. If the memory is compatible, is G.SKILL just not updating their product's information? Only G.SKILL can answer that question. They should know better than anyone else. This memory may run Ok at 2133, but at higher speeds, or the rated speed in a Ryzen system? The DDR4 XMP profiles are designed for the memory controllers in Intel processors. The Ryzen memory controller is different, and needs different timings. For example, the Ryzen memory controller, at higher speeds, uses a Command Rate (CR) of 1. Every DDR4 XMP profile for the latest Intel processors has a CR of 2. The DDR4 XMP profiles designed for Intel memory controllers don't work with Ryzen memory controllers. We must set the timings, speed, and DRAM voltage manually. We can check G.SKILL's RAM Configurator tool, and see what they recommend for the X370 Taichi (sorry for the text link, the forum link tool fails with some URLs): http://www.gskill.com/en/configurator?manu=52&chip=2952&model=2985 All Fortis and FlareX models, except for one new TridentZ RGB model. Will DDR4 models designed for Intel system work at their specified speeds in Ryzen systems at some point? I don't know. AMD and the memory manufactures are the best source of that information. Let me guess, the memory manufacture said it should, and blames the mother board. If that is true, then why aren't Ryzen boards listed in the product's QVL list? Or, why is that memory model not included in the RAM Configurator listing, for example? Existing DDR4 memory (pre-Ryzen) that uses Samsung B-Die memory chips, has had better luck working with Ryzen than other memory chips, like Hynix. We've seen examples of the same model of TridentZ memory using Samsung and Hynix memory chips, which adds to the confusion of memory compatibility. But that alone does not guarantee it will work perfectly with Ryzen. The starting and stopping of the PC during POST is caused by the AMD Advanced Boot Training, which is an option in the OC Tweaker screen. The default number of attempts is five. Newer UEFI/BIOS versions have an option to change the number of attempts. That feature performs memory training, which we can see is not guaranteed to work. Another problem is AMD started selling Ryzen processors before the mother board manufactures had the time, and all the updates from AMD, to get the UEFI/BIOS programmed well. An example of this is the AMD AGESA 1.0.0.4a update for the UEFI being released about a week ago from AMD. As a moderator, I sometimes get new boards from ASRock for testing. I had an Intel Z270 board and CPU about three weeks before the official release from Intel. My Ryzen board I've had for only two weeks, about a month after the official release of Ryzen, and had to buy my own processor. I bought G.SKILL FlareX memory, since I could tell from what I was seeing on the Internet that Ryzen memory compatibility was an issue. My 16GB of FlareX 3200 will not work above 2933 so far. I have not been able to use the XMP profile successfully. The latest UEFI/BIOS update for my board (X370 Killer SLI/ac) which has the AGESA 1.0.0.4a update in it, despite what the text labels say in the UEFI file, did not improve the memory compatibility. It seems to have made it worse, I'm still trying to figure it out. As I've said many times, Ryzen is not a mature system at this time. Memory compatibility is the biggest issue so far, of the very few issues with Ryzen we have seen. At this point, simply using just any model of DDR4 memory will be pure luck if it works well with a Ryzen system. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: datonyb
Date Posted: 18 Apr 2017 at 6:48am
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im saying its a good choice based on the many many hours over many days over many weeks i looked into ram choice for ryzen and researched the gskill tridentz the overwhelming results of that were his ram has b dies 100% his ram is the same as my ram 100% (apart from the flash of info from gkill to select the 14/14/14/ xmp profile) the numerous threads posts and topics on forums from real end users saying what worked parsec im surprised to be honest that you ask why i say it was a good choice when its been to most popular succesful choice of ram for ryzen based systems this is going back to before you could actually buy the flarex ram anywhere and amd in thier wisdom shipped lpx (a bad choice) with the review kits buying ram for ryzen is and still is a educated guess based on what others get working ,please dont say people should buy whats on the qvl becuase it dosnt take much to find countless posts even here on this forum with people saying they cant get qvl ram working correctly so ............... i stand by exactly what i said the OP made a good choice for ram i have the same ram but at a looser preset flashed xmp timing of 15/15/15/ it worked out the box overclockers ram guru has really got involved with this seris of ram and prooved its just binning that they assign the speeds to each pair (and the binning is more to make price based kits anyway as the 3200 15/15/15 kit was clocked to 4000 mhtz in his system while testing) now the real question is why on earth his taichi will not work on his ram at any set of speed or timings even when he makes it the same as mine personally i come on here to see what problems people have and try to help them ,i dont come here to flame someones post for a trivial reason such as an opinion whats good or not let us stick to help not hinderance the crazy thing is it not going over 2133 that is very unusual ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: parsec
Date Posted: 18 Apr 2017 at 8:09am
" rel="nofollow -
In no particular order... I am trying to help. What about my post is hindrance? I've supplied information backing my standpoint, which is simply reality, not my opinion. You have not. I also stand by what I've said, again supplying information from the manufacture of the memory regarding its compatibility. Flaming someone's position is saying it is wrong without providing actual proof that it is wrong. There is nothing in your post that is proof. So whom is flaming whom here? Does a flame post begin with the words, "I'm sorry..."? Also, when did I say that memory IS a bad choice? Never did. I also included the potential reason why the same model of memory won't work at the same speed in your X370 Taichi board, and the others. Different memory chips, Samsung and Hynix, in the "same model" of memory. That happens more often then we know. Are you aware that memory chips, of the same type, can differ between production runs? That's why memory is sold in kits, to insure they use the same memory chips from the same production runs. As you said yourself, it is crazy the memory does not work at the same speed in the same board. That is exactly why I wrote what I did. You seem to be basing your guarantee that this memory will work at a certain speed based upon yourself and another person's experience. I can't and won't do that. If I explained why, I would be flaming you. You've said false things about my statements, and tried to say it is a flame post, which it isn't at all. I don't appreciate that. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
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Posted By: Sensai
Date Posted: 18 Apr 2017 at 8:30am
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Well either way I appreciate all help and advice, and I do not take any of it lightly. Before I made any posts here I contacted G.Skill in an email. I told them what was happening, and I got this response... Of course I did what they suggested, and again the same results.
For your F4-3200C14D-16GTZ memory kit, please first clear CMOS by (1) disconnect the power cord connected to the motherboard (2) Remove the round lithium battery for additional 30 seconds while the power cord is disconnected. Then reinstall the modules into different DIMM slots and try the manual setting below to run DDR4-2400MHz on ASROCK X370 TAICHI. DRAM Frequency: 2400MHz DRAM Voltage: 1.35v CL-Timing: 14-14-14-34 |
Posted By: Sensai
Date Posted: 18 Apr 2017 at 8:46am
| " rel="nofollow - So just another query here... the ram receipt says this ram is dual channel... however when I boot into the bios it tells me it is single channel ... That seems kinda strange doesn't it ? Perhaps there is a problem there ? |
Posted By: Sensai
Date Posted: 18 Apr 2017 at 1:12pm
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I got another response from G.Skill RMA... It looks like G.Skill might recognize it as faulty ram. I gotta fill out an RMA form. I will keep everyone posted. I have seen this before on another forum... and G.Skill claimed the ram was faulty. Make sure motherboard BIOS is updated to the latest version and clear CMOS again before booting at 2400MHz. If the problem persists, please visit our website and complete our online RMA Request Form ( http://gskill.com/en/rma" rel="nofollow - http://gskill.com/en/rma ). After you have submitted the RMA Request form, your RMA will be sent to our RMA department for approval, and within 2 business days, you will receive an RMA number and shipping address for your replacement.
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Posted By: datonyb
Date Posted: 18 Apr 2017 at 9:47pm
Posted By: datonyb
Date Posted: 18 Apr 2017 at 10:26pm
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Sensai were you willing to try bios version 1.6 ? on the asrock thread on the overclockers.co.uk forum several guys seem to have had issues with ram working on either v1.6 or the beta version 1.94 but then slowing down on version 2 there seems an abundance of taichi owners there all posting real life experiances with this board which does indeed help far more than a manufactuers limited tested qvl and on that forum it seems an asrock rep. is dealing with some questions here is a link to keep everyone happy  page 17 onwards seem to have the more relevant posts https://forums.overclockers.co.uk/threads/the-asrock-thread-support-feedback-etc.18760683/page-16 allthough im getting the feeling as i assume you are that they may be some issue with your ram sticks your post above about dual and single i think is confusion from what i understand by what you said i think your reading the dual channel on the invoice as more than what it implies (e.g. its saying a kit of two sticks to use dual channel memory paths, and not that the sticks are dual sided) ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Sensai
Date Posted: 19 Apr 2017 at 7:16am
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I was running bios 1.60 before I posted here. I ran into similar results, although the only thing I did not do was reset bios with and take out battery for a minute. I don't mind trying it, however I doubt it will function as predicted. I think it is bad ram... I will know in a couple days where to send my G.Skill ram back for new stuff. I am wondering if I should ask them to just swap it out for the flare x 3200 14 latency. I may ask anyways... I can sure give it a shot at rebooting to 1.6 bios... and set it at 2400 again. I will try anything to get this ram working.
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Posted By: parsec
Date Posted: 19 Apr 2017 at 10:39am
Could be several things. The four memory slots on your board provide two slots for each channel, A and B. If you have two DIMMs in just the A or B channel, then you are simply running your memory in single channel mode. Did you see the full capacity of 16GB when it said you were in single channel mode? Since you've been moving the DIMMs around, you might have not seated one in place completely? If you don't get the full capacity of both DIMMs, even in single channel mode, then possibly one DIMM was not fully seated. When memory is over clocked, near the limit of the memory controller's ability to work at that speed, sometimes a DIMM will no longer be recognized. That should not be the case since your memory was not over clocked. I'm a bit surprised G.SKILL told you to use 1.35V with the memory at 2400, but that must be because their default speed is 2133. That's why your memory ran at 2133 when you began using it. That is the maximum, non-over clocked memory speed for Intel Skylake processors, that this memory was originally designed for. The G.SKILL FlareX memory is 1.2V at 2400. 2400 is the AMD Ryzen 7 maximum non-over clocked memory speed. I see now your memory may be faulty, too bad. If you do RMA it, ask what G.SKILL suggests for a replacement. I use TridentZ memory in my Intel Z170 and Z270 systems, and IMO it is the best looking memory you can buy, and I understand why you would want to keep it. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
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Posted By: Sensai
Date Posted: 19 Apr 2017 at 10:52am
| Yes it does register as 16 gigs... I filled out my RMA form today ... they said up to 72 hours for a response. |
Posted By: wardog
Date Posted: 19 Apr 2017 at 11:49am
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" rel="nofollow - Two things come immediately to mind Sensai. And pardon me if these have been asked/answered but I skimmed through your posts, quick like 1. Two stick mem Kit should reside in memory slots A2 and B2. 2. You should be clearing the BIOS EVERY time you change mem around in the slot(s) Oh! 3. With manually setting memory, you are disabling Advanced Boot Training, right? |
Posted By: Sensai
Date Posted: 19 Apr 2017 at 12:00pm
1. yes... I also tried A1/B1 at request of G.Skill RMA. 2. yes... I only changed the slots the ram was in at request of G.Skill RMA. 3. uhm what??? Not sure what that is... I will have to check Bios when I get home.
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Posted By: Sensai
Date Posted: 19 Apr 2017 at 2:21pm
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ok tried with Advanced boot training disabled... same results... |