New system doesn't even get to Bios
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5094
Printed Date: 23 Dec 2024 at 2:54am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: New system doesn't even get to Bios
Posted By: Arienette
Subject: New system doesn't even get to Bios
Date Posted: 09 May 2017 at 4:32pm
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" rel="nofollow - Hi all, I'm struggling a bit here since I can't even get it to the bios. It's not in the official qvl list, but it"s close, can anyone think why CMK16GX4M2A2400C14R wouldn't work as memory? Thanks |
Replies:
Posted By: Rares
Date Posted: 09 May 2017 at 7:32pm
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Try with only 1 RAM stick on A2 slot... and if you can go to BIOS just update to latest BIOS version. ------------- X370 Gaming K4 / Ryzen 1700 @ 3.725 / G.Skill FlareX 14-14-14-14-34 @ 3200 XMP / Sapphire Nitro RX480 / SSD x 3 |
Posted By: Kevin A
Date Posted: 09 May 2017 at 9:56pm
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" rel="nofollow - Do you have a system speaker attached? Are you getting 'beeps' when booting? Without any specific boot sounds or error codes you may be getting it's difficult to try to help. Even so, you may wish to verify the CPU is seated correctly(w/o bent pins), the GPU has the correct pin power connections from the PS, the Mobo has both power connections from the PS, the Memory sticks are 'truly' seated and clean in the slots. Other than that, the first boot is long - then the UEFI/Bios comes up. Just trying to cover the basics w/o any beeps or error codes. The '1' stick advice is great as well, though I don't know what Mobo/Slot DDR arrangement your system requires. |
Posted By: parsec
Date Posted: 09 May 2017 at 10:34pm
Difficult to help when we don't know what board and other hardware you are using. Your board is failing POST for some reason, and memory compatibility is one of the most common reasons for that. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Arienette wrote:Posted By: Arienette
Date Posted: 10 May 2017 at 1:11am
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I appreciate I probably should have given more info. I'm using an ab350 gaming k4, so a ryzen 1700x as the cpu. I've taken out the graphics card for the sake of solving this problem. |
Posted By: Arienette
Date Posted: 10 May 2017 at 1:17am
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And following on from that, I'm afraid I've long since lost my motherboard speaker. I've tried with both 1 and two sticks in and at this point I'm certain everything is plugged in as it should be. |
Posted By: Xaltar
Date Posted: 10 May 2017 at 2:02am
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" rel="nofollow - Ryzen does not have an iGPU so you will need your graphics card installed. The display output on the board is there for if you are using an APU so is not functional with a Ryzen CPU installed. Could you list your RAM brand and model number for us please. The most common issue with the Ryzen platform is RAM incompatibility. Install your GPU, CPU and 1 module of RAM in slot A2. Make sure you have the correct 8pin CPU power and 24 pin connector properly seated and try to power on the system. If that fails try the other RAM module in slot A2. Failing that clear CMOS and try again. Clear CMOS using this method: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal If none of this works post back. ------------- 
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Posted By: Arienette
Date Posted: 10 May 2017 at 2:25am
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That's foolish of me, I just saw the HDMI port and assumed! That fixed it, I feel like such a Muppet! |
Posted By: Arienette
Date Posted: 10 May 2017 at 2:26am
| Thanks all |
Posted By: Xaltar
Date Posted: 10 May 2017 at 2:53am
Glad to hear you got it up and running, enjoy your new build  -------------
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Posted By: Arienette
Date Posted: 10 May 2017 at 3:28am
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" rel="nofollow - It might be best if I start a new thread, but I've a new issue now :( The mouse and keyboard work in the bios but not in Windows itself. I'm trying both usb 2 and 3 ports. Has this come up before? |
Posted By: Xaltar
Date Posted: 10 May 2017 at 3:43am
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" rel="nofollow - Windows 7? You need to follow these instructions: http://www.asrock.com/microsite/win7install/ This is a known issue that comes from the fact that windows 7 has no native USB 3 support. The USB 2 ports on intel 100 series boards (and AM4) and newer operate on a USB 3 controller and so require a USB 3 driver. -------------
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Posted By: Arienette
Date Posted: 10 May 2017 at 3:45am
| Thank you, will try and get back to you. |
Posted By: Arienette
Date Posted: 11 May 2017 at 2:22am
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Ok, I've been looking in to this. The problem is Windows says it's unable to boot Windows. So I can't actually get in without repairing the install. Which I can't do with sub peripherals it seems. |
Posted By: Arienette
Date Posted: 11 May 2017 at 2:42am
| I forgot to mention. I did buy a usb/ps2 adaptor but it didn't appear to work. Which I'm not sure if that's the adaptor or some bios setting. |