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New system doesn't even get to Bios
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Arienette View Drop Down
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    Posted: 09 May 2017 at 4:32pm
Hi all,

I'm struggling a bit here since I can't even get it to the bios. It's not in the official qvl list, but it"s close, can anyone think why CMK16GX4M2A2400C14R wouldn't work as memory?

Thanks
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Try with only 1 RAM stick on A2 slot... and if you can go to BIOS just update to latest BIOS version.
X370 Gaming K4 / Ryzen 1700 @ 3.725 / G.Skill FlareX 14-14-14-14-34 @ 3200 XMP / Sapphire Nitro RX480 / SSD x 3
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Do you have a system speaker attached? Are you getting 'beeps' when booting? Without any specific boot sounds or error codes you may be getting it's difficult to try to help.

Even so, you may wish to verify the CPU is seated correctly(w/o bent pins), the GPU has the correct pin power connections from the PS, the Mobo has both power connections from the PS, the Memory sticks are 'truly' seated and clean in the slots. Other than that, the first boot is long - then the UEFI/Bios comes up.

Just trying to cover the basics w/o any beeps or error codes. The '1' stick advice is great as well, though I don't know what Mobo/Slot DDR arrangement your system requires.
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Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2017 at 10:34pm
Originally posted by Arienette Arienette wrote:

Hi all,

I'm struggling a bit here since I can't even get it to the bios. It's not in the official qvl list, but it"s close, can anyone think why CMK16GX4M2A2400C14R wouldn't work as memory?

Thanks


Difficult to help when we don't know what board and other hardware you are using.

Your board is failing POST for some reason, and memory compatibility is one of the most common reasons for that.
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Arienette View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:11am
I appreciate I probably should have given more info. I'm using an ab350 gaming k4, so a ryzen 1700x as the cpu.

I've taken out the graphics card for the sake of solving this problem.
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Arienette View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:17am
And following on from that, I'm afraid I've long since lost my motherboard speaker.

I've tried with both 1 and two sticks in and at this point I'm certain everything is plugged in as it should be.
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Xaltar View Drop Down
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Points: 25043 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:02am
Ryzen does not have an iGPU so you will need your graphics card installed. The display output on the board is there for if you are using an APU so is not functional with a Ryzen CPU installed.

Could you list your RAM brand and model number for us please. The most common issue with the Ryzen platform is RAM incompatibility. 

Install your GPU, CPU and 1 module of RAM in slot A2. Make sure you have the correct 8pin CPU power and 24 pin connector properly seated and try to power on the system.

If that fails try the other RAM module in slot A2. Failing that clear CMOS and try again.

Clear CMOS using this method: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

If none of this works post back.
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Arienette View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:25am
That's foolish of me, I just saw the HDMI port and assumed!

That fixed it, I feel like such a Muppet!
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:26am
Thanks all
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Xaltar View Drop Down
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Points: 25043 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:53am
Glad to hear you got it up and running, enjoy your new build Thumbs Up
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