New, unopened X370 Killer SLI/ac rebate failed
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6038
Printed Date: 26 Dec 2024 at 12:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: New, unopened X370 Killer SLI/ac rebate failed
Posted By: S_Hawking
Subject: New, unopened X370 Killer SLI/ac rebate failed
Date Posted: 10 Sep 2017 at 6:04am
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" rel="nofollow - I'm trying to register for a X370 Killer SLI/ac rebate at https://event.asrock.com/usRetailer/sep-amd-ne.17 but when I put in my information I receive an error: "Sorry, your serial number has been registerd." My serial number is from a brand new, unopened X370 Killer SLI/ac that I ordered from Newegg on Sept. 4. Does this error mean I need to return it? Thanks.
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Replies:
Posted By: wardog
Date Posted: 10 Sep 2017 at 8:52am
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Double check that you are entering zero's and not oh's If not PM me please. |
Posted By: S_Hawking
Date Posted: 10 Sep 2017 at 10:29am
| Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. |
Posted By: wardog
Date Posted: 10 Sep 2017 at 1:18pm
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Was the Rebate req'd UPC/SN sticker still part of/attached to the MB box? Please let me know what NewEgg says. I'll help you if needed after hearing what they say. .. wardog |
S_Hawking wrote:Posted By: datonyb
Date Posted: 10 Sep 2017 at 7:52pm
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the paranoid side of me wonders either of two other options has the board been returned to newegg by another buyer before they sent it to you or has persons unknown read the code at new egg and tried to claim a rebate for a board they never bought ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: wardog
Date Posted: 10 Sep 2017 at 9:30pm
My unqualified paranoid side wonders: 1. Does the SN on the box match the SN on the motherboard Regarding 1 above, did someone pull a fast one and switch a dead motherboard in the box Meh, let's wait and hear what NewEgg replies to the OP. I'm sure datonyb that you and I now have the OP paranoid   |
Posted By: datonyb
Date Posted: 10 Sep 2017 at 11:16pm
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mate weve seen enough stunts and tricks pulled over the years.................. i was even more paranoid first few weeks of ryzen, every fecker was returning boards left right and centre (i went over my taichi with a fine tooth comb to see if it had been pre used) ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: S_Hawking
Date Posted: 11 Sep 2017 at 9:09am
I got the SN off the box only. When the rebate failed to register, I decided against opening it even though the box appears to be brand new (it still has the plastic shrinkwrap on it and doesn't look tampered with). Of course, there are probably ways of "faking" a brand-new box look. Hmmm...I guess I'm as paranoid as the rest of you! Anyways, I gave Newegg support the SN, and they say they'll investigate and get back to me in "3 to 5 business days." So I should hear back by the 15th at the latest. Meanwhile I'm stuck with an incomplete PC build on my hands... grrr....  Thanks for letting me vent here. I'll be sure to update this thread and let y'all know if I need any help.
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Posted By: wardog
Date Posted: 11 Sep 2017 at 10:11am
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I'm worried that it has shrink-wrap on it. They don't come shrink-wrapped. |
Posted By: datonyb
Date Posted: 11 Sep 2017 at 6:53pm
just to help the paranoid theme  some stores shrink wrap items themselves for the shop floor...................... ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: S_Hawking
Date Posted: 17 Sep 2017 at 10:15am
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I just wanted to update this thread for posterity's sake (I hate coming across dead threads that don't resolve). Anyways, I was finally able to get my rebate registered on the site by emailing the rebate support people at rebate@asrockamerica.com. They just needed a copy of my invoice and the S/N that was being blocked. They then were able to remove the S/N from the system, and I could register. I still don't know why my S/N was already registered, but for now my issue is resolved.
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Posted By: datonyb
Date Posted: 17 Sep 2017 at 7:29pm
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well thanks for finalising the thread mate and glad you got the issue sorted ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |