ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - New, unopened X370 Killer SLI/ac rebate failed
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

New, unopened X370 Killer SLI/ac rebate failed
 Post Reply Post Reply Page  12>
Author
Message Reverse Sort Order
  Topic Search Topic Search  Topic Options Topic Options
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Topic: New, unopened X370 Killer SLI/ac rebate failed
    Posted: 17 Sep 2017 at 7:29pm
well thanks for finalising the thread mate

and glad you got the issue sorted
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
S_Hawking View Drop Down
Newbie
Newbie
Avatar

Joined: 10 Sep 2017
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote S_Hawking Quote  Post ReplyReply Direct Link To This Post Posted: 17 Sep 2017 at 10:15am
I just wanted to update this thread for posterity's sake (I hate coming across dead threads that don't resolve).

Anyways, I was finally able to get my rebate registered on the site by emailing the rebate support people at rebate@asrockamerica.com. They just needed a copy of my invoice and the S/N that was being blocked. They then were able to remove the S/N from the system, and I could register. I still don't know why my S/N was already registered, but for now my issue is resolved.  
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 6:53pm
just to help the paranoid theme Smile

some stores shrink wrap items themselves for the shop floor......................
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 10:11am
I'm worried that it has shrink-wrap on it.

They don't come shrink-wrapped.
Back to Top
S_Hawking View Drop Down
Newbie
Newbie
Avatar

Joined: 10 Sep 2017
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote S_Hawking Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2017 at 9:09am
Originally posted by wardog wardog wrote:

1. Does the SN on the box match the SN on the motherboard

I got the SN off the box only. When the rebate failed to register, I decided against opening it even though the box appears to be brand new (it still has the plastic shrinkwrap on it and doesn't look tampered with). Of course, there are probably ways of "faking" a brand-new box look. Hmmm...I guess I'm as paranoid as the rest of you! 

Anyways, I gave Newegg support the SN, and they say they'll investigate and get back to me in "3 to 5 business days." So I should hear back by the 15th at the latest. Meanwhile I'm stuck with an incomplete PC build on my hands... grrr....Angry

Thanks for letting me vent here. I'll be sure to update this thread and let y'all know if I need any help.
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 11:16pm
mate weve seen enough stunts and tricks pulled over the years..................

i was even more paranoid first few weeks of ryzen, every fecker was returning boards left right and centre
(i went over my taichi with a fine tooth comb to see if it had been pre used)
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 9:30pm
Originally posted by datonyb datonyb wrote:

the paranoid side of me wonders


My unqualified paranoid side wonders:

1. Does the SN on the box match the SN on the motherboard


Regarding 1 above, did someone pull a fast one and switch a dead motherboard in the box




Meh, let's wait and hear what NewEgg replies to the OP. I'm sure datonyb that you and I now have the OP paranoid TongueGeek
Back to Top
datonyb View Drop Down
Senior Member
Senior Member


Joined: 11 Apr 2017
Location: London U.K.
Status: Offline
Points: 3154 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 7:52pm
the paranoid side of me wonders

either of two other options
has the board been returned to newegg by another buyer before they sent it to you
or
has persons unknown read the code at new egg and tried to claim a rebate for a board they never bought
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 1:18pm
Originally posted by S_Hawking S_Hawking wrote:

Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. 


Was the Rebate req'd UPC/SN sticker still part of/attached to the MB box?

Please let me know what NewEgg says. I'll help you if needed after hearing what they say.




.. wardog
Back to Top
S_Hawking View Drop Down
Newbie
Newbie
Avatar

Joined: 10 Sep 2017
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote S_Hawking Quote  Post ReplyReply Direct Link To This Post Posted: 10 Sep 2017 at 10:29am
Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. 
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.078 seconds.