AMD Motherboards - X370 Killer SLI errors with led strips header

X370 Killer SLI errors with led strips header

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6126
Printed Date: 07 Dec 2024 at 12:44pm
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Topic: X370 Killer SLI errors with led strips header

Posted By: 9tony9
Subject: X370 Killer SLI errors with led strips header
Date Posted: 19 Sep 2017 at 3:23pm

" rel="nofollow - Hi, I bought this mobo and there was nothing wrong with it until I installed the led strips.

ASR tool can control the led of the chipset heatsink correctly but not the strips giving only purple color and most of the times when I try to change the color the Application crashes in Win10, is there something I can do or is it a problem with the controller?

Update BIOS to 3.10 does not help.

I hope anyone can help me, thanks a lot.

Replies:

Posted By: J Z
Date Posted: 19 Sep 2017 at 4:40pm

" rel="nofollow - Hi,

Current ASRock RGB LED ver: 1.0.27 Firmware installed?

http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#osW1064

-------------
Kind Regards,
JZ

https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware

https://www.facebook.com/asrock.de

Posted By: ASRock_TSD
Date Posted: 21 Sep 2017 at 2:02pm

Dear 9tony9,

Greetings, this is ASRock TSD.

We test AMD WRAITH MAX cooler and LED strips, with BIOS P3.10, ASRock RGB LED v1.0.27, the function works properly.

The RGB LED strips should be connected to RGB LED header on MB.

Please make sure if it is installed correctly.

Link(Page 33): http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Killer%20SLI.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Killer%20SLI.pdf

Hence, there are some suggestions for verifying.

1. Please update BIOS to latest P3.20, and make sure BIOS is in default before updating.

Link: http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#BIOS" rel="nofollow - http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#BIOS

2. Please install all drivers in the system.

Link: http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#osW1064" rel="nofollow - http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#osW1064

3. Please make sure the RGB function is enabled in the BIOS.

4. Please re-install ASRock RGB LED ver:1.0.27 utility for verifying.

Link: http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#osW1064" rel="nofollow - http://www.asrock.com/mb/AMD/X370%20Killer%20SLI/index.asp#osW1064

5. If possible, please change another LED strip for verifying.

Thanks!

All the best,

ASRock TSD