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TPM2-S module supported off on Z97E-ITX/ac

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6627
Printed Date: 16 Feb 2025 at 5:38pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: TPM2-S module supported off on Z97E-ITX/ac
Posted By: szalay.istvan1
Subject: TPM2-S module supported off on Z97E-ITX/ac
Date Posted: 18 Nov 2017 at 6:19pm
Hi, 
I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module from Bestmarkt on the internet. I installed the TPM module in my ASRock Z97E-ITX/ac motherboard with bios v 2.10 (this is the latest). In the manual doesn't wroted that mobo not compatible with TPM2-S (TPM V2.0) module! 

In the UEFI setup, under Advanced\Trusted Computing, I have enabled:
Auto Detect Security Device
Security Device Support

but the Current Status Information is Support Turned Off remains.

When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS.

I resetted the BIOS, reinstalled the module, enabled the TPM module in the gpedit.msc, but doesn't worked.

I submitted a technical support request today with the ASRock website too.

Any thoughts or suggestions would be appreciated.

Thanks,

Istvan


-------------
ASRock is the best!



Replies:
Posted By: ASRock_TSD
Date Posted: 21 Nov 2017 at 10:28am

Dear Szalay.istvan1,

 

Thank you for choosing ASRock.

 

Regarding your case, please download the BIOS P2.10E from below link to support TPM2.0 module.

And update it by instant flash.

https://mega.nz/#!I4520R5Y!S8avSF-1Ct4_nNad5dvcocYZx2tV8fHk1k6mi9qNtPk" rel="nofollow - https://mega.nz/#!I4520R5Y!S8avSF-1Ct4_nNad5dvcocYZx2tV8fHk1k6mi9qNtPk

 

Thank you!

Yours truly,

ASRock TSD



Posted By: szalay.istvan1
Date Posted: 21 Nov 2017 at 11:10pm
Thanx for the fast work. You support is great!

Istvan Szalay


-------------
ASRock is the best!


Posted By: descent7
Date Posted: 24 Mar 2018 at 12:14am
" rel="nofollow - Dear Asrock TSD!

I flashed on my Z97E-ITX/AC mobo the latest P2.20 firmware for security. So far I used your TPM2-S (V 2.0) module with P2.10E bios (modified by you) and now the module is useless again. Could you modify the latest P2.20 firmware to be compatible with TPM2-S module? 

Thanks in advance

Istvan Szalay


Posted By: descent7
Date Posted: 29 Mar 2018 at 5:03am
Asrock TSD  has released for Z97E-ITX/AC BIOS P2.20A to add TPM 2.0 support.
If you need download the BIOS from below link.

https://mega.nz/#!hw4gwDZb!MA8I76u-1M9B5unnMLVPSj0XsgiopayRUG0Iu4B-9Tg" rel="nofollow - https://mega.nz/#!hw4gwDZb!MA8I76u-1M9B5unnMLVPSj0XsgiopayRUG0Iu4B-9Tg


Asrock. thanks once again!

This is THE SUPPORT!


Posted By: nilezon
Date Posted: 30 Apr 2018 at 2:52am
Originally posted by descent7 descent7 wrote:

Asrock TSD  has released for Z97E-ITX/AC BIOS P2.20A to add TPM 2.0 support.
If you need download the BIOS from below link.

https://mega.nz/#!hw4gwDZb!MA8I76u-1M9B5unnMLVPSj0XsgiopayRUG0Iu4B-9Tg" rel="nofollow - https://mega.nz/#!hw4gwDZb!MA8I76u-1M9B5unnMLVPSj0XsgiopayRUG0Iu4B-9Tg


Asrock. thanks once again!

This is THE SUPPORT!


Thank you, but link seem to be dead now. Any mirrors?


Posted By: descent7
Date Posted: 30 Apr 2018 at 6:17pm
https://mega.nz/" rel="nofollow - https://mega.nz/ #!pAFyXYoD!zWH6Cs6xUkZoRWv81-DBRHdGIhw8f1YVU2b6cXjnGPE 
 
Here you are. Copy and paste.


Posted By: nilezon
Date Posted: 01 May 2018 at 6:02pm
Thank you!


Posted By: bsexton
Date Posted: 28 Jul 2018 at 5:47am
" rel="nofollow - After installing the TPM2-S and firmware P2.20A on my Z97E-ITX/ac, I have noticed that it boots MUCH slower.
There is nothing fast about fast boot. I cleared the bios and re-enabled the TPM module but still have the same slow results. Once it starts to boot Windows, it is fine, but it is painfully slow getting there.
 
Has anyone else experienced this issue?


Posted By: TrutY
Date Posted: 12 Aug 2018 at 10:16pm
I have the exactly the same problem. First, I thought it will not boot at all. But after cca.60sec I get the boot screen, then another 60sec for windows too start booting after that everything seems fine.


Posted By: nilezon
Date Posted: 12 Dec 2018 at 9:10pm
+1
I am also having a very slow boot (to bios screen) using this firmware.

Does anyone have a copy of v2.10 with TPM support? The link above is dead.
Maybe I can use that version instead, if it boots faster.


Posted By: thetanic
Date Posted: 22 Mar 2021 at 7:13am
Could you post an updated link£ All links are dead.


Posted By: descent7
Date Posted: 23 Mar 2021 at 3:10pm
Here you are the P2.10E:
https://mega.nz/file/9Rs2nIKL#-XCeyn2mEGm2Mefw6n0XwXIioYyME3CRwS4R-X4dCNg" rel="nofollow - https://mega.nz/file/9Rs2nIKL#-XCeyn2mEGm2Mefw6n0XwXIioYyME3CRwS4R-X4dCNg

And the P2.20A:
https://mega.nz/file/RE9UnaJT#KYVWqGBmTWw7hdmGHk1rvGJIKsUwBXTaRsOkOjeP-yU" rel="nofollow - https://mega.nz/file/RE9UnaJT#KYVWqGBmTWw7hdmGHk1rvGJIKsUwBXTaRsOkOjeP-yU

I thought they are not useful anymore so i deleted from my MEGA.




Posted By: Kredney
Date Posted: 09 Sep 2021 at 3:04pm
Uhhhh is there any way to get an updated BIOS for an old H61M-DGS R2.0? I'm encountering the same problem



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