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Fixing Rebate Submission

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7164
Printed Date: 02 Aug 2025 at 8:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Fixing Rebate Submission
Posted By: ncage
Subject: Fixing Rebate Submission
Date Posted: 04 Jan 2018 at 9:31am
" rel="nofollow - Hi Everyone. I was just submitting my rebate for a K6 Gaming Z370 board and after i printed the rebate i found out i entered the wrong newegg invoice #. When i went back and tried to enter the correct on i got the following error:
Sorry, you are not qualify submit the claim, limit one rebate per person, per household for same model in same promotion period.

Please click here to go back.


I did send an email to rebate@asrockamerica.com but i don't know how good they are getting back to you. Is there anything else i can do?

thanks...



Replies:
Posted By: demandzm
Date Posted: 17 Jan 2018 at 3:00pm
I have the same problem. I bought a ryzen 5 1600 combo deal from newegg and the cpu came bundled with a game code. For some reason they sent that as a separate invoice and i didn't realize this. I put the invoice number for the game code on my rebate form. If i try to resubmit the form i get "your serial number has already been registered". I also emailed them and haven't received a response. If i cant get an answer from anyone i will just print off both invoices when i mail it in, and leave a note explaining what happened.



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