Fixing Rebate Submission

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   Hi Everyone. I was just submitting my rebate for a K6 Gaming Z370 board and after i printed the rebate i found out i entered the wrong newegg invoice #. When i went back and tried to enter the correct on i got the following error:Sorry, you are not qualify submit the claim, limit one rebate per person, per household for same model in same promotion period.

Please click here to go back.

I did send an email to rebate@asrockamerica.com but i don't know how good they are getting back to you. Is there anything else i can do?

thanks...

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ncage Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jan 2018 Status: Offline Points: 9	Post Options Post Reply Quote ncage Report Post Thanks(0) Quote Reply Topic: Fixing Rebate Submission Posted: 04 Jan 2018 at 9:31am
	Hi Everyone. I was just submitting my rebate for a K6 Gaming Z370 board and after i printed the rebate i found out i entered the wrong newegg invoice #. When i went back and tried to enter the correct on i got the following error: Sorry, you are not qualify submit the claim, limit one rebate per person, per household for same model in same promotion period. Please click here to go back. I did send an email to rebate@asrockamerica.com but i don't know how good they are getting back to you. Is there anything else i can do? thanks...

demandzm Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 Jan 2018 Status: Offline Points: 1	Post Options Post Reply Quote demandzm Report Post Thanks(0) Quote Reply Posted: 17 Jan 2018 at 3:00pm
	I have the same problem. I bought a ryzen 5 1600 combo deal from newegg and the cpu came bundled with a game code. For some reason they sent that as a separate invoice and i didn't realize this. I put the invoice number for the game code on my rebate form. If i try to resubmit the form i get "your serial number has already been registered". I also emailed them and haven't received a response. If i cant get an answer from anyone i will just print off both invoices when i mail it in, and leave a note explaining what happened.