Intel Motherboards - Does anyone here work for Asrock? Dual bios issue.

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Does anyone here work for Asrock? Dual bios issue.

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9316
Printed Date: 08 Aug 2025 at 10:08am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Does anyone here work for Asrock? Dual bios issue.

Posted By: Asrockuser
Subject: Does anyone here work for Asrock? Dual bios issue.
Date Posted: 01 Aug 2018 at 6:55am

" rel="nofollow - I submitted a ticket and sent two emails about the problems with this board and never got a reply back, who's doing the tech support? There's not even a phone number to call tech support. It's been well over two months.

I'd like to know how to switch to the backed up bios since there's no bios chip. I have a Z370 Extreme4.

Btw, the drivers intel gave you guys sucks, the Intel ME drivers for the I7-8700k that are updated on your website reduce mouse responsiveness compared to the previous ones on the cd, the problem is I have an updated bios with the latest Intel ME drivers and can't uninstall that...

My only option is to access the backed up bios and there's no red bios light after updating to the latest bios update in hopes of better performance.

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Asrock Z590 Extreme
I9-11900k
G.Skill Trident Z Royal 4266mhz 1.45v
EVGA RTX 2080 Super FTW3 Ultra Hybrid
Samsung 980 Pro 1TB & 870
Asus XG248Q 240hz
Seasonic 850W Platinum PSU

Replies:

Posted By: badbri
Date Posted: 03 Aug 2018 at 10:27am

" rel="nofollow - Yes there are Asrock employees that monitor and respond to this forum. I suggest you contact them again with only the BIOS issue as your problem:
http://forum.asrock.com/forum_posts.asp?TID=5265&title=howto-contact-tech-support

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https://www.passmark.com/baselines/V9/display.php?id=99573335296