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Weird cracking sound of 470 taichi

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Bourdu View Drop Down
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Joined: 11 Nov 2017
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    Posted: 24 Apr 2020 at 11:40am
As title, there is always weird sound when playing videos, already reinstall win10, nothing different. I suspect the problem is relate to my board, any idea?
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 2020 at 3:02pm
Dear Bourdu,

Greetings, this is ASRock TSD.


Regarding to this case, we provide some suggestions for verifying:

1. Please go to BIOS setup and load BIOS default settings via [F9] key.

2. Under OS environment, please uninstall the original Realtek Audio driver from Control Panel > Program and restart the system. Verify the sound quality with Windows 10 inbox driver.

3. Install Audio driver ver. 8750.1
https://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#Download

4. If possible, please change another headphone or speaker.


Thanks!

All the best,
ASRock TSD
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Termy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Termy Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 2020 at 10:22pm
Maybe see if your IO shield has proper connection to the case/ground
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