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ASRock RX 5700 XT , VGA able to post but not HDMI

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Canuckle View Drop Down
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Joined: 12 May 2020
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    Posted: 12 May 2020 at 11:31am
Recently purchased ASRock Challenger RX 5700 XT. The GPU is able to post in VGA, but when I connect an HDMI it does not work. I have just finished building this computer and I am wondering if this is driver related? I also the X570 ASRock phantom gaming 4 motherboard as well.

Any insight on this issue is appreciated.
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 19 May 2020 at 10:20am
Dear Canuckle,

Thank you for choosing ASRock.
Regarding your case, RX 5700 XT Challenger does not have VGA port, only support three DisplayPort and one HDMI port.
http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/index.asp
Have you tried all three DisplayPort and tested with different HDMI monitor?
Please also update the latest VBIOS and driver to try.
VBIOS:
http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/index.asp#BIOS
Driver:
https://www.amd.com/en/support

Thank you!
Yours truly,
ASRock TSD
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