Z370 Extreme4 - ASMedia ASM1074 hub not working?

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   So I have an ASRock Z370 Extreme4 with a Front Panel Type C USB 3.1 Gen1 Header (ASMedia ASM1074 hub). I recently bought a new case which is the NZXT H510 that has a USB 3.1 Gen2-compatible USB-C connector on the front panel. I've got it hooked up and nothing registers that I plug into the port.

Are they not backward compatible or is something else going on that I've missed?

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jbarcus81 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Feb 2018 Location: Ohio Status: Offline Points: 6	Post Options Post Reply Quote jbarcus81 Report Post Thanks(0) Quote Reply Topic: Z370 Extreme4 - ASMedia ASM1074 hub not working? Posted: 19 Jun 2020 at 3:12am
	So I have an ASRock Z370 Extreme4 with a Front Panel Type C USB 3.1 Gen1 Header (ASMedia ASM1074 hub). I recently bought a new case which is the NZXT H510 that has a USB 3.1 Gen2-compatible USB-C connector on the front panel. I've got it hooked up and nothing registers that I plug into the port. Are they not backward compatible or is something else going on that I've missed?
	BOOM!

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 23 Jun 2020 at 3:46pm
	Dear Jbarcus81, Thank you for posting your query to the ASRock forum. Regarding your question, the header should work once plugged in. Kindly try with different USB type C devices. If the problem persists, kindly try a different connector plugged to the USB-C cable to check if it is the cable-related. With thanks, ASRock TSD