Thunderbolt 3 aic r2.0 unreliable on X570 Taichi

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   I thought this MB was designed to accommodate this TB card.  It took a couple of days to get the card to be recognized.  Got the 2 attached drives working normally. Not a lot of help in the card instructions.

Now on first reboot, the TB Software utility lists the 2 drives attached, but Win10 does no longer lists either.  Is this an OS issue?

Using most recent MB bios and TB card driver.

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NickMDal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Nov 2020 Status: Offline Points: 42	Post Options Post Reply Quote NickMDal Report Post Thanks(0) Quote Reply Topic: Thunderbolt 3 aic r2.0 unreliable on X570 Taichi Posted: 12 Nov 2020 at 9:24am
	I thought this MB was designed to accommodate this TB card. It took a couple of days to get the card to be recognized. Got the 2 attached drives working normally. Not a lot of help in the card instructions. Now on first reboot, the TB Software utility lists the 2 drives attached, but Win10 does no longer lists either. Is this an OS issue? Using most recent MB bios and TB card driver.

NickMDal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Nov 2020 Status: Offline Points: 42	Post Options Post Reply Quote NickMDal Report Post Thanks(0) Quote Reply Posted: 12 Nov 2020 at 1:45pm
	Switched drive cable ports in TB3 and the drives appeared! Hope they stay

NickMDal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Nov 2020 Status: Offline Points: 42	Post Options Post Reply Quote NickMDal Report Post Thanks(0) Quote Reply Posted: 13 Nov 2020 at 6:38am
	Of course not. One reboot and they are all gone again. I guess this is why everyone is buying Asus and Gigabyte cards.

dbloom Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Nov 2020 Status: Offline Points: 6	Post Options Post Reply Quote dbloom Report Post Thanks(0) Quote Reply Posted: 28 Nov 2020 at 12:09pm
	I won't be buying Asrock again. Nothing but horror stories re: tb3.

NickMDal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Nov 2020 Status: Offline Points: 42	Post Options Post Reply Quote NickMDal Report Post Thanks(0) Quote Reply Posted: 04 Dec 2020 at 6:00am
	Is this a user to user board only? I'm really tired of having to swap TB devices every time I reboot just to get them recognized. Does Asrock support (if there is such a thing) help here?

NickMDal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Nov 2020 Status: Offline Points: 42	Post Options Post Reply Quote NickMDal Report Post Thanks(0) Quote Reply Posted: 22 Feb 2021 at 10:54am
	Is this not the world's worst company? They sell half reliable hardware and ignore their customers. My TB3 drives still do not connect. How do you say in Chinese? We no give a SH**