x570 Aqua monoblock cover cracked, CC doesn't care

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   Emailed ASRock support about the cover on their monoblock being completely shot out, and they've essentially told me that they don't care. They offered to replace the entire monoblock for ~$500. Enjoy some pictures of a monoblock cover that self destructed, and I may even post the email transcripts. 

It's a $3 piece of material. They built it so poorly that it cracked itself out after very little heat. I didn't remove the cover, didn't drop it, didn't strike it, nothing. It sat in its box for almost a year. It has less than 20 hours power time. There's ZERO reason why this cover should cost me $500. 

ASRock doesn't care about you. They don't care about supporting their products. They care about making the sale, and moving on. Disgusting. 

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purejosh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03 Sep 2021 Status: Offline Points: 35	Post Options Post Reply Quote purejosh Report Post Thanks(0) Quote Reply Topic: x570 Aqua monoblock cover cracked, CC doesn't care Posted: 03 Sep 2021 at 7:50am
	Emailed ASRock support about the cover on their monoblock being completely shot out, and they've essentially told me that they don't care. They offered to replace the entire monoblock for ~$500. Enjoy some pictures of a monoblock cover that self destructed, and I may even post the email transcripts. It's a $3 piece of material. They built it so poorly that it cracked itself out after very little heat. I didn't remove the cover, didn't drop it, didn't strike it, nothing. It sat in its box for almost a year. It has less than 20 hours power time. There's ZERO reason why this cover should cost me $500. ASRock doesn't care about you. They don't care about supporting their products. They care about making the sale, and moving on. Disgusting.

purejosh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03 Sep 2021 Status: Offline Points: 35	Post Options Post Reply Quote purejosh Report Post Thanks(0) Quote Reply Posted: 03 Sep 2021 at 7:58am
	https://pbs.twimg.com/media/E-UY3xeXoAU_JNZ?format=jpg&name=4096x4096 https://pbs.twimg.com/media/E-UY3xdXEActXnF?format=jpg&name=4096x4096 https://pbs.twimg.com/media/E-UY3xeXMAAR_Gr?format=jpg&name=4096x4096

RLGL Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(0) Quote Reply Posted: 03 Sep 2021 at 9:43am
	Who over tightened the screws?
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi