B550 Steel Legend - Random Freezing

Good morning everyone

I've recently bought a B550 Steel Legend, but I've facing with two problems:

My PC just randomly freeze without showing a single BSOD message.
Sometimes before it freezes the internet connection (via ethernet) just stop and inmediatly freeze.


This is what I've tried:
-> Clean install of Windows10 and Windows 11 (In Windows 11 setup-screen, it freezed too, fixed it when I unplugged the ethernet cable)
-> Install Video drivers recommended from Windows Update
-> Install video drivers from AMD
-> execute "Verifier" and nothing show up.
-> Use just one stick of RAM
-> Disabling XMP when two rams are in use.




The second problem is:

When my PC is suspending itself or by myself, it just shut down. That happened randomly

My PC components are:
MoBo: B550 Steel Legend
CPU: AMD Ryzen 5 3400g (According to Asrock website, it's officially supported)
PSU: Cylon 500W
RAM: 16 GB of ram (8 x 2) Model: XPG gammix d30 with XMP enabled

Thank you.

[QUOTE=Youssef] me too guy the same problem with the same componets i have fixed it but when i play a short video on windows it start laging after 2 minutes of using the program but the freeze problem fixed if you want to try this fix here it is open the bios then go to advanced then go to cbs then go yo cpu then you will see core boost to auto make it disabled and then save and it is fixed i hope it work with you if it works with you tell me and make sure to disable ftpm

The fix that the other guys gave me, worked but the performance was decreased (which doesn't matter when you're experiencing a lot of BSOD)

I had a similar problem with my B550 PG-ITX/ax, R5-5600, and RX 6600.
It was caused by ASUS GPU Tweak III in stay-resident mode.
Out of the blue network drops, and system becomes unresponsive. Sometimes closing some programs allowed it to come back, but in most cases, I had to hard reset.

I switched to MSI Afterburner in set-and-quit mode for a while and didn't have a problem for months.

Eventually, I learned that I can do everything I need using AMD's own Adrenalin software, so I got rid of everything else and just use the built-in software now.

Not a single issue since I got rid of the ASUS GPU Tweak.

By "stay-resident mode," I meant it kept running in the background. I believe MSI Afterburner can be used in that mode also, but I never used it in that mode. Now I don't use any 3rd party software like that.

I NEVER overclock anything. I used it to set fan curve and to lower my power target.

I got hangs only during the time I used ASUS GPU Tweak III, which was about a month in total. Everything has been perfectly stable before and after that junk software.