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Unable to get all 8 cores

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Laxman170 View Drop Down
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    Posted: 12 Mar 2017 at 5:28am
For some reason i am only getting 6 cores and 12 threads on my processor i have been all over my Bios on my MB and have not been able to find out what is stopping it from going to 8 cores and 16 Threads plz help  
R7 1700x, x370 k4 , 32Gig hyper x 2133, XFX R9 390, 1Tb Pny SSd 1TB Seagate HDD.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 5:32am
The Ryzen Master Utility!

It appears you've somehow disabled cores 7 and 8. Enable them.










edit Not "AMD Master Utility" but "Ryzen Master Utility"


Edited by wardog - 12 Mar 2017 at 5:50am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 5:55am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Laxman170 Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 7:35am
Thank you for the information the issue seems to be is that the Pop up to restart my computer AKA Power cycle is not coming up  so i can't enable them
R7 1700x, x370 k4 , 32Gig hyper x 2133, XFX R9 390, 1Tb Pny SSd 1TB Seagate HDD.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 3:13pm
Originally posted by Laxman170 Laxman170 wrote:

Thank you for the information the issue seems to be is that the Pop up to restart my computer AKA Power cycle is not coming up  so i can't enable them


Well, I'm working blind here as I don't yet have an AM4 system, so bear with me, huh


IIRC, if it's like the AMD Over Drive utility, you could try uninstalling the Ryzen Master Utility(RMU) then reboot(which I believe RMU will prompt to do anyways to erase settings). It, RMU, loads and applies any settings only after Windows loads. So uninstalling it should "erase' the parked two cores.


Let em know how that goes please





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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2017 at 3:18pm
^^^^
If that fails, which I do not believe it will, enter Safe Mode and try to unpark those two core and see if the reboot popup is shown.



OH. Just thought of this.

You MUST be doing what pg24 states as Administrator. That may be why you don't get prompted to reboot




Edited by wardog - 12 Mar 2017 at 3:18pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2017 at 4:00pm
Laxman. you get those two cores back ok?
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