ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - New system doesn't even get to Bios
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

New system doesn't even get to Bios
 Post Reply Post Reply Page  12>
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
Arienette View Drop Down
Newbie
Newbie
Avatar

Joined: 09 May 2017
Location: UK
Status: Offline
Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Topic: New system doesn't even get to Bios
    Posted: 09 May 2017 at 4:32pm
Hi all,

I'm struggling a bit here since I can't even get it to the bios. It's not in the official qvl list, but it"s close, can anyone think why CMK16GX4M2A2400C14R wouldn't work as memory?

Thanks
Back to Top
Rares View Drop Down
Newbie
Newbie
Avatar

Joined: 04 May 2017
Location: Brasov - RO
Status: Offline
Points: 47 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Rares Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2017 at 7:32pm
Try with only 1 RAM stick on A2 slot... and if you can go to BIOS just update to latest BIOS version.
X370 Gaming K4 / Ryzen 1700 @ 3.725 / G.Skill FlareX 14-14-14-14-34 @ 3200 XMP / Sapphire Nitro RX480 / SSD x 3
Back to Top
Kevin A View Drop Down
Newbie
Newbie
Avatar

Joined: 02 May 2017
Location: East Coast USA
Status: Offline
Points: 94 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Kevin A Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2017 at 9:56pm
Do you have a system speaker attached? Are you getting 'beeps' when booting? Without any specific boot sounds or error codes you may be getting it's difficult to try to help.

Even so, you may wish to verify the CPU is seated correctly(w/o bent pins), the GPU has the correct pin power connections from the PS, the Mobo has both power connections from the PS, the Memory sticks are 'truly' seated and clean in the slots. Other than that, the first boot is long - then the UEFI/Bios comes up.

Just trying to cover the basics w/o any beeps or error codes. The '1' stick advice is great as well, though I don't know what Mobo/Slot DDR arrangement your system requires.
Back to Top
parsec View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 04 May 2015
Location: USA
Status: Offline
Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2017 at 10:34pm
Originally posted by Arienette Arienette wrote:

Hi all,

I'm struggling a bit here since I can't even get it to the bios. It's not in the official qvl list, but it"s close, can anyone think why CMK16GX4M2A2400C14R wouldn't work as memory?

Thanks


Difficult to help when we don't know what board and other hardware you are using.

Your board is failing POST for some reason, and memory compatibility is one of the most common reasons for that.
Back to Top
Arienette View Drop Down
Newbie
Newbie
Avatar

Joined: 09 May 2017
Location: UK
Status: Offline
Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:11am
I appreciate I probably should have given more info. I'm using an ab350 gaming k4, so a ryzen 1700x as the cpu.

I've taken out the graphics card for the sake of solving this problem.
Back to Top
Arienette View Drop Down
Newbie
Newbie
Avatar

Joined: 09 May 2017
Location: UK
Status: Offline
Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:17am
And following on from that, I'm afraid I've long since lost my motherboard speaker.

I've tried with both 1 and two sticks in and at this point I'm certain everything is plugged in as it should be.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25043 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:02am
Ryzen does not have an iGPU so you will need your graphics card installed. The display output on the board is there for if you are using an APU so is not functional with a Ryzen CPU installed.

Could you list your RAM brand and model number for us please. The most common issue with the Ryzen platform is RAM incompatibility. 

Install your GPU, CPU and 1 module of RAM in slot A2. Make sure you have the correct 8pin CPU power and 24 pin connector properly seated and try to power on the system.

If that fails try the other RAM module in slot A2. Failing that clear CMOS and try again.

Clear CMOS using this method: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

If none of this works post back.
Back to Top
Arienette View Drop Down
Newbie
Newbie
Avatar

Joined: 09 May 2017
Location: UK
Status: Offline
Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:25am
That's foolish of me, I just saw the HDMI port and assumed!

That fixed it, I feel like such a Muppet!
Back to Top
Arienette View Drop Down
Newbie
Newbie
Avatar

Joined: 09 May 2017
Location: UK
Status: Offline
Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Arienette Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:26am
Thanks all
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25043 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:53am
Glad to hear you got it up and running, enjoy your new build Thumbs Up
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.188 seconds.