X370 Fatal1ty - The computer wont turn off himself

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi everybody.
I resolved my issue with the RAID using legacy mode and drivers from allinone package available from the website. But now i have another strange problem. The computer wont turn off himselft. I have to turn it off on my own (like with W95!)

When the computer should turnof/restart it seems to shutdown the OS completely and stop when he should turn power OFF. So the OS is down, but the motherboard is still ON, led & fan also. I have to use the button.

When i do that and turn on the computer OK, the OS is fine (he doesn't send me message about an "unwanted" shutdown or something like that)

Any idea here?

PS: Before working with raid, i installed quickly a W10 without RAID MODE and i didn't notice such problem. My issue could come from RAID Mod??!

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
XyrO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 May 2017 Location: Paris Status: Offline Points: 18	Post Options Post Reply Quote XyrO Report Post Thanks(0) Quote Reply Topic: X370 Fatal1ty - The computer wont turn off himself Posted: 01 Jun 2017 at 7:30pm
	Hi everybody. I resolved my issue with the RAID using legacy mode and drivers from allinone package available from the website. But now i have another strange problem. The computer wont turn off himselft. I have to turn it off on my own (like with W95!) When the computer should turnof/restart it seems to shutdown the OS completely and stop when he should turn power OFF. So the OS is down, but the motherboard is still ON, led & fan also. I have to use the button. When i do that and turn on the computer OK, the OS is fine (he doesn't send me message about an "unwanted" shutdown or something like that) Any idea here? PS: Before working with raid, i installed quickly a W10 without RAID MODE and i didn't notice such problem. My issue could come from RAID Mod??!
	I wish to RAID

XyrO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 May 2017 Location: Paris Status: Offline Points: 18	Post Options Post Reply Quote XyrO Report Post Thanks(0) Quote Reply Posted: 02 Jun 2017 at 10:22pm
	UP !
	I wish to RAID

XyrO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 May 2017 Location: Paris Status: Offline Points: 18	Post Options Post Reply Quote XyrO Report Post Thanks(0) Quote Reply Posted: 07 Jun 2017 at 6:10am
	any idea ?
	I wish to RAID

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25043	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 07 Jun 2017 at 1:32pm
	It sounds OS related. Windows itself issues the shutdown command to the system. It could be the RAID drivers not functioning correctly, if the OS is giving the RAID array time to park then not issuing a shutdown command. You can test this easily with a Linux USB key. If linux shuts down properly then the OS is causing your issue. Troubleshooting from there can be tricky if you don't want to perform a fresh install.


XyrO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 May 2017 Location: Paris Status: Offline Points: 18	Post Options Post Reply Quote XyrO Report Post Thanks(0) Quote Reply Posted: 07 Jun 2017 at 4:38pm
	Seems definitely a driver issue of the OS (w10) I don't have this issue when using Bios menu the computer reboot like he should. I'm using W10 Enterprise here actually, am i the only one having this issue ?
	I wish to RAID

XyrO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 May 2017 Location: Paris Status: Offline Points: 18	Post Options Post Reply Quote XyrO Report Post Thanks(0) Quote Reply Posted: 07 Jun 2017 at 4:42pm
	I had to use the drivert called RAID_Bottom for W7 to make it work. I cant use the driver raid for WT64 :-/ Maybe an issue with the Enterprise version? What version of W10 are you guys using?
	I wish to RAID