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AB350 Gaming K4 no 7.1 Sound output

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swb965 View Drop Down
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    Posted: 17 Oct 2017 at 2:40pm
Hi,

I have just purchased this motherboard which is meant to have support for 7.1 audio.
I have installed the latest win10 realtek driver and connected the correct jacks. 
However when do the test only the front left and right speakers are functioning. 
I have tested the speakers on another pc and they are working correctly. 

Please help this issue.

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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2017 at 3:42pm
Under Realtek Audio manager do you have the speakers set to "7.1 Speaker"? 

You can also look under:

Playback Devices (right click windows speaker icon on taskbar) -> Speakers -> Configure -> set 7.1

I hope this helps.
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2017 at 3:50pm
Dear swb965,

Greetings, this is ASRock TSD.


To configure 7.1 CH HD Audio, it is required to use an "HD front panel audio module" and enable the multi-channel audio feature through the audio driver.

Here is the link of Realtek high definition audio driver ver:8004 for Win10 64-bit OS:

About detailed information, please refer to user manual page.9:


Thanks!

All the best,
ASRock TSD

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