Asrock A-Tuning app doesnt run on x399 Taichi

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   Hi, 
I just put together my new X399 Taichi system with a 1920x CPU and windows 10.

Havent had any issues installing drivers or software except with the ASRRGBLED which keeps BSOD the system and the A-Tuning software which when trying to open will launch an error windows.

Saying: Access violation at address 0000FFFF. Read of address 0000FFFF.

Can anyone help me? Would be great if both software run, but for the moment I will concentrate on the A Tuning as I want a way to control Fan Speeds and temps.

Thanks.

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rebootcomputa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2017 Status: Offline Points: 11	Post Options Post Reply Quote rebootcomputa Report Post Thanks(0) Quote Reply Topic: Asrock A-Tuning app doesnt run on x399 Taichi Posted: 29 Oct 2017 at 12:38pm
	Hi, I just put together my new X399 Taichi system with a 1920x CPU and windows 10. Havent had any issues installing drivers or software except with the ASRRGBLED which keeps BSOD the system and the A-Tuning software which when trying to open will launch an error windows. Saying: Access violation at address 0000FFFF. Read of address 0000FFFF. Can anyone help me? Would be great if both software run, but for the moment I will concentrate on the A Tuning as I want a way to control Fan Speeds and temps. Thanks.

SoniC Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 May 2017 Status: Offline Points: 183	Post Options Post Reply Quote SoniC Report Post Thanks(0) Quote Reply Posted: 29 Oct 2017 at 5:26pm
	1. Have you updated the UEFI to the newest version. 2. Try this A-Tuning version (3.0.174) http://asrock.pc.cdn.bitgravity.com/Utility/A-Tuning/A-Tuning(v3.0.174).zip
	-=SoniC=- TR x1950, ASRock X399 FPG (v. 3.33A), G.Skill 3200 CL14 64GB, Enermax LiqTech 280, AMD Vega 64 LC, 10x HDDs (mostly Hitachi), 2x M.2 (970EVO,960Pro), Xonar DX, AX1200i PSU

rebootcomputa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2017 Status: Offline Points: 11	Post Options Post Reply Quote rebootcomputa Report Post Thanks(0) Quote Reply Posted: 29 Oct 2017 at 10:58pm
	If by UEFI you mean latest Bios, then yeah, first thing I did when finished putting system together Bios version 1.7. I have tried the version you linked here and is throwing the same error.

SoniC Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 May 2017 Status: Offline Points: 183	Post Options Post Reply Quote SoniC Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 4:03am
	UEFI replaced BIOS long time ago. Some parts of BIOS are now only emulated under UEFI, so a more proper is now to use "UEFI". But yeah, that's what I meant with update Are you running ANY kind of other monitoring software for PSU, GPU, etc. (Even if it disabled it still loads the drivers). Have you tried any memory stability tests.
	-=SoniC=- TR x1950, ASRock X399 FPG (v. 3.33A), G.Skill 3200 CL14 64GB, Enermax LiqTech 280, AMD Vega 64 LC, 10x HDDs (mostly Hitachi), 2x M.2 (970EVO,960Pro), Xonar DX, AX1200i PSU

ssateneth Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Oct 2017 Status: Offline Points: 129	Post Options Post Reply Quote ssateneth Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 5:33am
	I get the same error. 1950x, x399 taichi, win10 pro x64, 64GB samsung b-die @ stock. UEFI @ v1.7. everything is fully stable. brand new win10 OS install, nothing running.

rebootcomputa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2017 Status: Offline Points: 11	Post Options Post Reply Quote rebootcomputa Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 6:07am
	I know what UEFI is was just wondering if thats what you were refereeing to, I use Afterburner for the GPUs, and used core temp, even though I do not use it anymore. System is used for rendeing and RAM is pretty much running max out usage wish 98%, settings wise is not overclocked using XMP profile and system runs pretty stable. Ill run a memory test if you want, what software would you suggest? Memtest? Thanks in advance.

SoniC Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 May 2017 Status: Offline Points: 183	Post Options Post Reply Quote SoniC Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 7:04am
	Try Memtest64 https://www.techpowerup.com/memtest64/ and OCCT http://www.ocbase.com/index.php/download BTW - on W10 x64, Fall CU I assume? Update: I know that A-Tuning should not be compatible with the X399 FPG but I tested it anyway (should error out on initialisation, but not with the access violation) and guess what --- the exact same access violation error. My Rig is rock-stable 24/7 (except some early quirks with Vega which are now solved). Care to test the F-Stream tuning on your board? http://asrock.pc.cdn.bitgravity.com/Utility/F-Stream/F-Stream(v3.0.173).zip This is what I use personaly (and RyZEN Master for TR). Theoretically not compatible with Taichi, but since our boards are 90% same.... test it Edited by SoniC - 30 Oct 2017 at 7:09am
	-=SoniC=- TR x1950, ASRock X399 FPG (v. 3.33A), G.Skill 3200 CL14 64GB, Enermax LiqTech 280, AMD Vega 64 LC, 10x HDDs (mostly Hitachi), 2x M.2 (970EVO,960Pro), Xonar DX, AX1200i PSU

rebootcomputa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2017 Status: Offline Points: 11	Post Options Post Reply Quote rebootcomputa Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 7:59am
	Thanks for the response, yep updated win10 x64 before then the system run like crap, am sure it had to do with the age of the platform, ever since updating Win, it runs way smoother. Am rendering right now, so Ill do memory tests once finished. I tried the F-stream version you linked and the exact same access violation error. # EDIT OK so I tested using the software above, Memtest and OCCT multiple times and all the reports come back OK. I really dont know whats up with the software. Edited by rebootcomputa - 30 Oct 2017 at 9:59am

apatch Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Sep 2017 Status: Offline Points: 224	Post Options Post Reply Quote apatch Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 8:56pm
	Please just, stop A-Tuning is a buggy software and it requires that Ultra Fast Boot needs to be disabled in UEFI to work normally, which is in my opinion just stupid. http://forum.asrock.com/forum_posts.asp?TID=5934&KW=A-Tuning&PN=3&title=fstream-tuning-access-violation-error-on-x370-itx http://forum.asrock.com/forum_posts.asp?TID=6051&KW=A-Tuning&PN=3&title=gskill-trident-z-rgb-rgb-not-functional Edited by apatch - 30 Oct 2017 at 9:06pm
	ASRock X399 Taichi/X670E Pro RS AMD Threadripper 1920X/Ryzen 7 7700X 64GB:2xF5-6000J3636F16GX2-TZ5S/KF548C38BBK2-64 Samsung 960EVO,970Pro/980Pro MSI GeForce GTX 1050/Asus GeForce RTX 3080TUF W10P/W11P

rebootcomputa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2017 Status: Offline Points: 11	Post Options Post Reply Quote rebootcomputa Report Post Thanks(0) Quote Reply Posted: 30 Oct 2017 at 9:15pm
	Please stop what? I dont have Ultra Fast Boot enable, and whether the software is buggy or not, I should at least be able to run it, and get the RGB or others work, if not, thats no my faulty for asking else where since so many people are having this issue and is not resolved but just turning on CSM. If there isnt a solution soon, Ill change board, I like to control fans by PWM and lights on OS. It is not acceptable that you buy an expensive mobo and cant get their main software working from the get go. Unacceptable Asrock.