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AB350m Pro4 |
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sergenthalo 
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Joined: 11 Jan 2018 Status: Offline Points: 13 |
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 Topic: AB350m Pro4Posted: 11 Jan 2018 at 6:10am |
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Hello,
I tried updating the bios of my AB350m Pro4 to 4.30, however I have a black screen on boot and no post now. Here is the process I took to update the bios from 3.30:
Next, I tried to clear cmos, no dice. Try different sticks of memory, different dimm slots, and video cards, still no post. Now I'm letting it sit with the power unplugged, cmos jumper set, cmos battery pulled. |
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zlobster
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Joined: 02 Sep 2017 Status: Offline Points: 403 |
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Posted: 11 Jan 2018 at 6:19am |
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After that much work you've already done, I can think of only 1 thing that's left to do...
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1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
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sergenthalo
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Posted: 11 Jan 2018 at 12:34pm |
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I tried my computer a few minutes ago. It still will not post, a ticket was submitted to Asrock earlier today.
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donalgodon
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Posted: 11 Jan 2018 at 12:45pm |
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Let us know what they say. I'm curious about this. Hope you get it resolved quickly.
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 30643 |
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Posted: 11 Jan 2018 at 1:20pm |
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Bad flash by the sound of it
 Will need an RMA. At least ASRock is good with bad flash RMA issues, you shouldn't have any problems with the process. AM4 boards are particularly bad with bad flash issues it seems. You have already done everything you can to troubleshoot, if a thorough CMOS clear (battery out and power removed) doesn't help then there is nothing more to try.
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sergenthalo
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Posted: 11 Jan 2018 at 3:38pm |
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Figured, I'll update as things go. I've updated the bios on this motherboard a bunch of times, although I usually wait a few weeks. Felt like being a guinea pig this time.
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Xaltar
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Posted: 11 Jan 2018 at 3:39pm |
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Good luck
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sergenthalo
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Posted: 12 Jan 2018 at 8:24am |
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I got my RMA approved with zero pushback. Pretty quick and painless compared to other companies I've dealt with. Now to tear the whole thing apart.
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sergenthalo
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Posted: 14 Jan 2018 at 3:33pm |
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I'm still going to send out my other motherboard, but I didn't want to wait a few weeks to get my board back. I decided to pick up another AB350m Pro4 and tested the upgrade. I used a new thumb drive and also downloaded 3.40 and 4.30 again. I got the same exact result, however this time I started with bios 3.00 as that is what was on the motherboard. So, looks like I'll be staying away from this bios update.
Edited by sergenthalo - 14 Jan 2018 at 3:34pm |
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J Z
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Joined: 09 Sep 2016 Location: Germany Status: Offline Points: 976 |
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Posted: 14 Jan 2018 at 5:24pm |
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Kind Regards,
JZ https://shop.JZelectronic.de - Der Shop mit ausgesuchter ASRock Profi Hardware https://www.facebook.com/asrock.de |
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Format thumbdrive to FAT32, copied over 3.40 bios