Mouse not working (windows 7)

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   Hello, I am in the process of finalizing windows 7 but my mobo doesn't recognize my usb mouse/keyboard. It works in the BIOS but not on the windows 7 setting screen. 

I've read that I need to enable the PS/2 simulator but there is no option in BIOS.

I have a B360 Pro4 motherboard with the 1151 socket.

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beamp14 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Aug 2018 Status: Offline Points: 3	Post Options Post Reply Quote beamp14 Report Post Thanks(0) Quote Reply Topic: Mouse not working (windows 7) Posted: 12 Aug 2018 at 7:59pm
	Hello, I am in the process of finalizing windows 7 but my mobo doesn't recognize my usb mouse/keyboard. It works in the BIOS but not on the windows 7 setting screen. I've read that I need to enable the PS/2 simulator but there is no option in BIOS. I have a B360 Pro4 motherboard with the 1151 socket.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 14 Aug 2018 at 11:41am
	Dear Beamp14, Thank you for choosing ASRock. Intel 300 series chipset has removed their support for Enhanced Host Controller Interface; USB may not work at Windows 7. Due to Intel officially only support Windows 10 64-bit at B360 chipset and only provide the Windows 10-64bit driver, we suggest installing the Windows 10 for better compatibility. Thank you! Yours truly, ASRock TSD