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iCUE utility no work on X470 taichi

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Ragna-Gauche View Drop Down
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    Posted: 14 Dec 2018 at 3:15pm
I just have one question.
I can?™t set RGB color via iCUE utility from corsair.
They can?™t detect my ram. (CMW16GX4M2A2666C16W)
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 14 Dec 2018 at 4:13pm
Dear Ragna-Gauche,

Greetings, this is ASRock TSD.


To check whether it is the problem with memory, driver or motherboard, we provide some suggestions:

1. Please un-install all of the drivers related to RGB and re-install iCUE to verify.

2. Please plug to different memory slot by turns to verify.

3. Please clean install the Windows 10 64-bit OS and then install the iCUE and RGB memory to verify.

4. Please clear CMOS. (Press CMOS button for 4 seconds; make sure to unplug the power cable before pressing the CMOS.)
http://asrock.pc.cdn.bitgravity.com/Manual/X470%20Taichi.pdf


Thanks!

All the best,
ASRock TSD
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