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X870 Steel Legend Idle/Sleep Freezing |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 35033 |
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Topic: X870 Steel Legend Idle/Sleep FreezingPosted: 10 Feb 2026 at 10:36pm |
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Hi jonwtr, I am happy to hear you finally managed to get your system up and running
as it should If you have not already, have a look at this article here:https://forum.asrock.com/forum_posts.asp?TID=113447&title=new-am5-bios-updates-now-available Hopefully we will finally see an end to the CPU failures. |
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jonwtr
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Joined: 14 Dec 2025 Location: Belgium Status: Offline Points: 90 |
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Posted: 10 Feb 2026 at 10:03pm |
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I also found the Reddit page where all the reports concerning AMD 9000 series have been bundled. Not sure why i hadn't found that earlier.
https://www.reddit.com/r/ASRock/comments/1q3ff0t/9000series_cpu_failures_deaths_megathread_4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |
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jonwtr
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Posted: 10 Feb 2026 at 10:00pm |
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To recap my situation:
I built my system and from the getgo I had problems with it not being able to wake it up after it went into sleep mode. Other than that it performed well. Only progressively it started to have booting issues, I had a few freezes, and ultimately it went totally unbootable, not even in BIOS, where it also had frozen before. I ended up contacting the store where I bought the motherboard and CPU, gave them the full description on the series of events, told them i suspected the motherboard was broken. I got a non human response to send in the motehrboard, they immediately sent in a new one. This one did not solve the issue, leaving only the CPU or memory. Though again I contacted the store, this time the RMA took longer as they informed they would send the default part to a partner for 'repair'. In the end i got a new CPU. Putting this in the system worked well. I have not yet enabled EXPO setting for the RAM, I am in doubt to turn it on as I've read reports on Reddit that this is one of the possible causes? The system is now able to go into sleep mode and wake up every time, I have not yet tweaked any settings in BIOS at this point. |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 35033 |
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Posted: 30 Dec 2025 at 6:44pm |
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Sorry to hear it jonwtr, good luck with the replacement, let us know how it goes.
Nice, more often than not the issue is caused by drivers or windows updates. It's one of the reasons we so often see a major windows update followed up within hours/days by a chipset/all in one driver update from AMD/Intel. |
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jonwtr
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Posted: 30 Dec 2025 at 8:39am |
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Updating drivers is no longer an option, since I couldn't even get into bios anymore. I've sent back my motherboard, got a shipping label from the store after I mailed them this issue of having a quasi dead system.
I'll hopefully get a new board and have a working PC again in 2026 ... |
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jorgensen
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Posted: 29 Dec 2025 at 12:42am |
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With driver 591.59 wakeup now works
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jonwtr
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Posted: 26 Dec 2025 at 12:59am |
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The link to the video https://photos.app.goo.gl/efzpKFVJ3D3Gy3G9A
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jonwtr
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Posted: 26 Dec 2025 at 12:57am |
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Looks like my problems are hardware related, my system has gotten progressively worse.
At first when I did get it to boot into bios it was in bios for a few seconds before it just froze. keyboard and mouse input stopped working, and the clock stood still. Now I'm at a point where it won't even boot into BIOS at all anymore, the loading screen never shows up, not even bare metal. I've also succeeded in updating to the latest bios rom released on the 22nd via the flashback method. But the results stay the same. Here's the summary I've made that I'll send to ASRock. Subject: Urgent Help: X870 Steel Legend + 9950X ??Progressive Failure to "Green LED / No Video" State System Specifications:
Storage: Samsung 9100 PRO NVMe (Currently removed for troubleshooting) Description of Problem: I am experiencing a total system failure that has degraded progressively over the last week. The system has gone from perfectly stable under heavy load to a state where it now POSTs to a Green LED but outputs no video and has no USB functionality. 1. Timeline of Failure (Progressive Degradation) This system was not dead on arrival.
2. Detailed Symptoms (Current "Zombie" State)
The system logic believes it has booted, but the I/O interfaces are electrically dead. 3. Troubleshooting Steps Taken (Ruling out other causes) I have performed extensive isolation testing to confirm the issue is not the peripherals: A. Bare Metal Isolation
Result: Same behavior (Green LED, No Video). B. RAM Permutations
C. BIOS Flashback (Critical Test)
Result: Even with the freshly flashed BIOS, the system exhibits the exact same failure immediately upon boot. Note on Physical Condition: During the troubleshooting process (specifically while removing the GPU to isolate the issue after the instability had already rendered the system unusable), the small plastic retention clip on the PCIe slot detached. However, the system's failure persists exactly the same way without any GPU installed (using the onboard iGPU and bare-metal testing), verifying that this is unrelated to the root cause of the failure. Conclusion: Since the system degraded from a stable state and now fails to output video or power USB devices even after a successful BIOS Flashback (despite a Green Boot LED), I suspect a physical failure of the Motherboard's I/O controller or traces. Has anyone seen this specific "Green LED but Dead I/O" behavior on the X870 platform? I am preparing to RMA the board but want to be sure I haven't missed anything. Here's a video of the way it boots. |
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jorgensen
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Posted: 24 Dec 2025 at 2:59pm |
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WakeUp works fine when booting a Strelec WINPE 2025 version!
Therefore it likely is a Nvidea driver bug, and maybe only for a PCIe 5 card. |
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Xaltar
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Posted: 22 Dec 2025 at 8:33pm |
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Sleep/wake issues are a nightmare to deal with. Most repair stores I know just
disable the function when customers bring in PCs with issues to do with it. The problem is that it could be anything from the BIOS to power issues to the OS itself. Troubleshooting is almost impossible and more often than not, the issue comes from Microsoft and some badly written, rushed update. I can't count the number of times a windows update broke my sleep and/or hibernate function. One thing I tend to do when dealing with issues like this is create a linux live boot USB and test under something like Ubuntu (well maintained distro). If it works under linux then the issue is with windows. Sorry I can't offer more tips. |
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