X570 Aqua - Thunderbolt 3

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   The P1.60 BIOS update from 15Nov fixed it...gotta day I made the decision to invest in this mb due not only to the impressive specs and future-proof feature set, but also the reviews I saw for excellent Asrock customer service. That has not been my experience - after replying to my service notice within 24 hours to ask if I'd installed the drivers (seriously?) and my confirmation I had done so - I got no additional response...not to three follow-up replies over the course of the week...and I had to find out on my own there was a non-beta BIOS revision on the support site.

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grrnmo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2019 Location: Virginia Status: Offline Points: 7	Post Options Post Reply Quote grrnmo Report Post Thanks(0) Quote Reply Topic: X570 Aqua - Thunderbolt 3 Posted: 17 Nov 2019 at 11:50pm
	The P1.60 BIOS update from 15Nov fixed it...gotta day I made the decision to invest in this mb due not only to the impressive specs and future-proof feature set, but also the reviews I saw for excellent Asrock customer service. That has not been my experience - after replying to my service notice within 24 hours to ask if I'd installed the drivers (seriously?) and my confirmation I had done so - I got no additional response...not to three follow-up replies over the course of the week...and I had to find out on my own there was a non-beta BIOS revision on the support site.

grrnmo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2019 Location: Virginia Status: Offline Points: 7	Post Options Post Reply Quote grrnmo Report Post Thanks(0) Quote Reply Posted: 14 Nov 2019 at 10:01pm
	I am on BIOS P1.40 and yes I have installed all drivers...

grrnmo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Nov 2019 Location: Virginia Status: Offline Points: 7	Post Options Post Reply Quote grrnmo Report Post Thanks(0) Quote Reply Posted: 14 Nov 2019 at 2:44am
	On my Aqua X570 mb neither of the Thunderbolt 3 ports recognize TB hard drives...won't even show them in file explorer...all the other drives recognize it (when I use a USB a-type adapter), but of course they do not transfer data at tb3 speed...ideas?