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x370 killer SLI/ac & Ryzen 5 3600 won't post

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Zirak View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zirak Quote  Post ReplyReply Direct Link To This Post Topic: x370 killer SLI/ac & Ryzen 5 3600 won't post
    Posted: 28 Jun 2020 at 4:53am
I had the exact same issue. Same thing, Ryzen 5 3600 stuck in a boot loop, no video. Bios sticker on the mobo was crossed out with a sharpie. After some research (and reading the negative reviews on newegg) this board was marketed compatible with the Ryzen 5 3600 but it is not compatible out of the box. It requires an update to bios version 5.40. I read through all the compatible CPU's on the ASRock website for this mobo and focused on the ones that were marked "ALL" in the bios compatibility column. I then started shopping. The AMD A6-9500 was the cheapest so I picked it up for $66.45 USD (inclusing taxes and everything). I swapped out the ryzen for the a6 and it booted up just fine. I then had to update the bios in 3 stages. The bios sticker on the mobo said 3.20, even though it was crossed out it clearly read 3.20. Following the instructions on the site for this board you first have to update it to version 3.50, then to 5.10, and finailly to 5.40 which adds support for the Ryzen 5 3600 (among others). I swapped back to the Ryzen and she booted up first try! It was a pain, and now I'm left with this $66 A6 chip collecting dust but it works!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hollywood986 Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2020 at 8:10pm
Did you by chance fix this issue? If so how? I am having the exact same issue.
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datonyb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2020 at 12:33am
i would say bios then
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote devonhanrahan Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:51pm
I reread your replies and realized that's not what you intended. I put the GPU back in, with no HDD/SDD's. Just CPU MB and GPU as you suggested after following the cmos battery steps, and nothing has changed unfortunately. The system just seems to "power cycle" every 40ish seconds.
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datonyb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:36pm
i didnt say use on board graphics

i said just have cpu 1 stick of ram AND GPU
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote devonhanrahan Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:33pm
No CPU to loan that I can find unfortunately.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote devonhanrahan Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:32pm
As I've done more research I'm beginning to believe that it is new old stock as you suggested. I tried clearing the cmos as described in the manual, but I'll go ahead and give it a go the way you suggested and see what happens. I'm pretty sure that it won't have onboard graphics, but I've already removed the GPU so I'll see what happens when I attempt and let you know! Thanks a ton for the advice!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:23pm
one thing you can try
remove all add-ons such as hdd/ssd etc

have the cpu, 1 stick of ram in a2, and the graphics card

unplug from wall socket
remove the coin type battery from the board
and press and hold the case power button for 30 seconds

then refit coin battery, plug in wall and try to power up
bear in mind the first boot will take 2-5 mins on a bios clear

so go make a cup of tea and hopefully come back to a bios screen
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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datonyb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:20pm
p.s. bios version 3.20
means the board left asrock in 9th or 10th month of 2017..............

where has it been for 2 1/2years...........

and the sharpie may indicate 'someone' has updated it's bios but to what version ?
it needs version 5.40 or above released 8th july 2019

thers 8 different bios versions between your sticker/factory bios and the required one
[url=https://valid.x86.fr/jpg250][/url]

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datonyb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2020 at 11:14pm
a r53600 should have no trouble booting 3200 ram


do you know anyone with a ryzen 1xxx or 2xxx cpu to loan ?
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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