X570 Steel Legend don't boot dual channel memory

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   Thanks for the advice, I think I will order just in case a new set of ram. (if the new set works it means I have more ram) and if that did not fix the problem I guess the problem will be the CPU or the board and I will still have more ram when I replace the CPU and MOBO at the end of the year.

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JorisTheWise Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Jun 2020 Location: Netherlands Status: Offline Points: 2	Post Options Post Reply Quote JorisTheWise Report Post Thanks(0) Quote Reply Topic: X570 Steel Legend don't boot dual channel memory Posted: 12 Jun 2020 at 3:54am
	Thanks for the advice, I think I will order just in case a new set of ram. (if the new set works it means I have more ram) and if that did not fix the problem I guess the problem will be the CPU or the board and I will still have more ram when I replace the CPU and MOBO at the end of the year.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25028	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 12 Jun 2020 at 3:45am
	With this kind of thing I have noted that it tends to either be the RAM, not compatible or the CPU has a defective memory controller. If you search the forums you will see other threads where forum members tried multiple boards, different RAM and even different board manufacturers, only to discover it was the CPU itself that was the issue. When memory controllers were integrated into the motherboard these issues typically were caused by a faulty board but these days the memory controller is integrated into the CPU (IMC) and the CPU is by far the more common cause of RAM related issues like this. I don't mean memory compatibility, that can be improved with BIOS updates etc but when dual channel doesn't work it's either the CPU, bad RAM or the RAM isn't fully inserted into the slot. Make sure the RAM is all the way seated in slots A2 and B2, it may work fine in single channel but not in dual if one side is not properly seated.


JorisTheWise Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Jun 2020 Location: Netherlands Status: Offline Points: 2	Post Options Post Reply Quote JorisTheWise Report Post Thanks(0) Quote Reply Posted: 12 Jun 2020 at 2:01am
	Phew, so I am not the only one with this problem. When I place both memory dimms in the first to or the last two slots there is no problem. When I try any dual channel configuration it just gives the memory training error. I did not use any overclocking options, did not even select the 3200 speed yet, just kept it on default for a while. Could the board really be broken?

Synapse Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Dec 2019 Status: Offline Points: 62	Post Options Post Reply Quote Synapse Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 5:37am
	Try anther memory kit if you can. Maybe it's the memory that's buggy, not the board.

TheDagi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2020 Location: Hungary Status: Offline Points: 8	Post Options Post Reply Quote TheDagi Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 5:29am
	Yeah, unfortunatelly I feel the same. But I give one last shot and test it with another PSU 850W with all 8+4 power pins connected. I read at a couple of places that others had issues with Ryzen 9 3900X when only 8 pins were connected. https://www.evga.com/products/product.aspx?pn=220-p2-0850-x1 Others also wrote that the video card installed in PCIE slot 4 caused them trouble. However I also purchased a too big cooler that blocks PCIE slot 1. (BE QUIET! Dark Rock 4) But is there of a way to get proof of actual hardware failure? I want to try every option before going down the hole of RMA. Because the PC is stable when I do not install the memory to work in dual channel.

datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 2:35am
	i feel safe to say there seems a problem with your board to be honest ram on later ryzen platforms should be relatively easy we left all the wierdness behind with x370/ryzen 1000 series
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

TheDagi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2020 Location: Hungary Status: Offline Points: 8	Post Options Post Reply Quote TheDagi Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 1:49am
	I updated the BOIS to 2.60. I see a new menu point in OC Tweaking called DRAM Profile. But that seems to be for Corsair RAMs only. However I gave it a shot anyway at 3200 MHz. Also 2400 MHz and 3200 MHz with XMP profile. Still no luck, same effect with the 3 times resets then default settings.

datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 12:39am
	bios version 2.6 says something about improve memory id be inclined to try the latest bios remember to reset bios to defaults first and i would STRONGLY SUGGEST only one stick of ram in slot a2
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

TheDagi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2020 Location: Hungary Status: Offline Points: 8	Post Options Post Reply Quote TheDagi Report Post Thanks(0) Quote Reply Posted: 12 May 2020 at 10:48pm
	I tried Gear Down mode enabled and Power Down disabled, command rate at 2T. Tried with XMP profile 3200, and default 2400 MT/s with default timings, and also increased tCAS, tRAS, tRCDRD, tRCDWR. All configs had same effects. POST fails, then reset, this happens 3 times, then the PC boots with default BIOS config. I am loosing hope here. Thanks anyways.

TheDagi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2020 Location: Hungary Status: Offline Points: 8	Post Options Post Reply Quote TheDagi Report Post Thanks(0) Quote Reply Posted: 12 May 2020 at 9:47pm
	The only reason why I think my board might be damaged is because I cannot think of anything else. I bought this mobo new from an official Hungarian reseller. I think I might have damaged it somehow inserting and pulling the memory sticks in and out a couple of times now... Thanks for the tips. I try these out then post the result here.