Audio problem for B450 Steel Legend

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   Dear drafura,

Greetings, this is ASRock TSD.

For your question, we provide some suggestions for verifying.

1. Clear CMOS by referring to the user manual page 26.
http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Steel%20Legend.pdf
2. Only install the CPU, graphics card, System disk and one stick RAM to verify.
3. Plug the speaker or headphone to rear/front audio jack by turns to check.
4. If possible, please use other audio devices.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Audio problem for B450 Steel Legend Posted: 28 Jul 2020 at 7:04pm
	Dear drafura, Greetings, this is ASRock TSD. For your question, we provide some suggestions for verifying. 1. Clear CMOS by referring to the user manual page 26. http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Steel%20Legend.pdf 2. Only install the CPU, graphics card, System disk and one stick RAM to verify. 3. Plug the speaker or headphone to rear/front audio jack by turns to check. 4. If possible, please use other audio devices. Thanks! All the best, ASRock TSD

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 28 Jul 2020 at 6:36pm
	set BIOS to defaults and make sure onboard sound is enabled in the BIOS (should be on by default anyways) .. if it is enabled, check device manager for "unknown" devices and/or anything listed with an exclamation point next to it ..
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

drafura Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 17	Post Options Post Reply Quote drafura Report Post Thanks(0) Quote Reply Posted: 28 Jul 2020 at 12:50pm
	Hi, I have clean install windows 10 but onboard audio device is not being detected. Installing drivers cannot help on this case. So what is the next steps?