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Asrock G10 Issues

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eghuff View Drop Down
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    Posted: 08 May 2016 at 12:17am
My G10 fails to reconnect to the WAN when it is rebooted unless I power cycle the G10.  This makes the self healing feature not useful.  I'm connected to a Cisco Docsys 3 cable modem supplied by Charter as a part of their Charter Spectrum 60 Mbps service.  Is this issue common?  Any idea how to fix it?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2016 at 11:29am
We have provided a test FW and try to fix the issue. Please inform us if you still have issue.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2016 at 5:19pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2016 at 5:17pm
Originally posted by slosspit slosspit wrote:

Ipv6 setting is disabled in the router and has been disabled since owning the g10, and time Warner in my area has not moved to Ipv6.


Just checking as I noticed the reference to IPv6 in that log snippet you posted.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slosspit Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2016 at 2:27pm
Ipv6 setting is disabled in the router and has been disabled since owning the g10, and time Warner in my area has not moved to Ipv6.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2016 at 1:50pm
ASRock_TSD, in the latest firmware is IPv6 set to On as the Default?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2016 at 1:17pm
Is IPv6 enabled in the firmware? If it is, disable it unless your ISP tags IPv6.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slosspit Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jan 2016 at 11:14am
restored to factory (thats twice now) still have same issue.  Gaming boost off, hard wired in with xbox one. when light goes orange i get this in my system log

Jan  1 11:28:00 (none) daemon.info dnsmasq[12934]: started, version 2.72 cachesize 150

Jan  1 11:28:00 (none) daemon.info dnsmasq[12934]: compile time options: IPv6 GNU-getopt no-DBus no-i18n no-IDN DHCP no-DHCPv6 no-Lua TFTP no-conntrack ipset auth no-DNSSEC loop-detect

Jan  1 11:28:00 (none) daemon.info dnsmasq[12934]: reading /etc/resolv.conf


after 10 seconds of orange like all is good but i get kicked out of the game i was playing.  Really tired of getting dropped going to go back to the asus ac66u at least i know i wont get dropped.  Am really sad i love asrock products i run their motherboards in all my rigs, i should have waited to buy this or bought the second gen of this product.  

Its all yours wardog "ibangedyourwifi" , my neighbors love it, they are always asking who's house has that ssid lol, i just say; i know right who would do something like that lol  

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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jan 2016 at 4:11am
BTW, love it.

ibangedyourwifi

I'm gonna borrow that. Here's hoping you don't live near me :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Dec 2015 at 4:28pm
Originally posted by ASRock_TSD ASRock_TSD wrote:

After update the latest firmware, please restore to factory default. Please follow the Q&A "How to restore to factory default settings? "as below link.
http://www.asrock.com/networking/G10/QA.html


Yea. Didn't think of this one. We do it to our motherboards prior to and again immediately after flashing a BIOS update.


Yesterday I received the RT-AC68R. Wouldn't you know it. Out of the box the power brick is bad. eBay to the rescue I have one showing up here today, along with the R6300 and some other self-gfited Christmas goodies.

ASUS wanted $49.00USD delivered for a power supply to this router that cost $180.00! Unbelievable... Makes me wonder if they charge $28.00 for a Support CD or $20.00 for the box it came in. Phew was I upset.

NewEgg. Not much better. Send it back for replacement. At my cost and time of course.


What ever happened to cross-shipping? I have no problem with a merchant placing a "Hold' on my card to enable cross-shipping. Somewhere sometime merchants have apparently ceased the practice. Admittedly, it's been a long long while since I've received defective electronics that cross-ship was needed, but still ......... c'mon folks.
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